Overview
We are a BPO looking to provide support in terms of effective customer management through Calls, Chats & Emails. We endeavour to hire manpower for processes as per the client need in terms of qualification, language comfort, and communications skills, to make sure that our customers and their customers are well taken care of. Following the moto of “make every interaction count” it is our endeavour to ensure that customers are satisfied after interacting with our teams leading to effective brand recognition and positive word of mouth for our clients.
Flexibility and transparency are two main strengths of our organization. We are flexible in composing our teams to suit our client’s needs and are completely transparent in the way we do business.
What High Point Outsourcing offers its clients
Experienced Teams, designed as per customer need.
Creativity
Effective Objection Handling
Hire Your Own Team
Process Driven
How High Point Outsourcing outshines the competition
We provide seamless services at affordable/ competitive prices.
With one of the key focuses on Employee Retention we ensure that we have minimum employee retention that enables better customer interaction and results. We are pleased to inform that in the last 1 year of being a part of an industry with highest attrition rate, we have an attrition rate of 3%. This has helped us provide services to our clients beyond expectations as the team that works for our clients are well trained and are aware of the processes.
High Point Outsourcing company structure
We are a Private Limited Company based out of India that was started to meet customer expectations and to help our clients focus on their core business while they save costs in managing their clients. We specialise in Customer support (Call/ chat), book keeping services, staff accounting, back end tech support.
Our motto is to ensure that we provide seamless services to our clients by providing a team that is tailor made keeping in mind the needs of our clients.
Sample highlight service offering of High Point Outsourcing
We are willing to provide our services to our clients starting from $649 per seat per month with 160 full time hours. The pricing is keeping in mind generic requirements.
We work on the pricing basis the technical skill required to fulfil our clients requirements.
Plot No. 5, CDCL, Sector 28, 160028, Chandigarh, Chandigarh
private
1-49
Unknown
- Consumer Services
- Ecommerce
- Education
- Educational Businesses
- Financial Services
- Game Dev & Support
- Government
- Hardware Tech/IT
- Healthcare
- Hospitality
- Public Utilities
- Real Estate
- Software Tech/IT
- Telecoms
- Transportation
- Travel
Details
12/21/2021
- India
- Admin Support
- Agency Contract Partner
- Build-Operate-Transfer
- Customer Service
- Finance & Accounting
- Full service BPO
- Office Leasing
- Output-based