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Hire Live Support

4.1/5 • Glassdoor rating

Overview

Hire Live Support is a trusted and recognized hub of call center and digital marketing services for B2B & B2C disciplines. Aligned to an objective of delivering value-based customized services for your business simulation – we offer a broad range of contact center and digital services that enable integrated business management and expansion of your service operations with strategic supervision. We enroll your brand into a state of recognition by delivering a rewarding customer experience based on Live Chat, Phone & Email- Support that soundly resolves in-house issues and make brands achieve their milestones. Hire Live Support senses the next paradigm shift by managing your business operations and laying out memorable customer experiences.

Calling out fresh startups, home businesses, and running enterprises to join hands with HLS. We believe in offering collaborative working flexibility of delivering services through your custom-made software. Running a custom-made help desk software? We’ll train our agents accordingly for the best results. We use industry-level CRMs and multi-channel communication hubs with enhanced product compatibility to cater to a wider range of businesses. Multi-Industry Support Serving Finance, Healthcare, Tech, Food, Retail, and Other Major Corporate Sector with proven clientele in e-commerce, startups, and running enterprises. We’re instilled with elements that help us reshape customer buying behavior. We’re more than a service provider.

Hire Live Support company structure

We are a boutique BPO owned by 2 partners who initially started the operations for own products and gradually expanded to outsource the services to other companies of all sizes and industry.

Headquarters

Cerritos, California

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries
  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Healthcare
  • Manufacturing
  • Others
  • Retail
  • Telecoms

Details

Executive

Mumtaz Khan, Senior Manager

Year Founded

2009

Countries of fulfillment
  • Pakistan
Sectors
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
Contact information

1 888 830 7861

https://www.hirelivesupport.com


About Hire Live Support: Review and comparison

Hire Live Support is a best-in-class digital marketing and call center provider, offering 24/7 support services to a range of businesses. Their services are customer-tailored, including technical support, data entry, support services, lead generation, among others.

What’s more, Hire Live Support offers real-time and interactive assistance that meets all kinds of customer needs. The company’s adaptability and flexibility allow it to tailor its services to meet the requirements of every client. 

For over 9 years now, the business hub has continuously delivered high-quality services at a relatively low cost. Currently, the firm has over 25 clients in the United Kingdom, Australia, and Canada.

Hire Live Support Outsourcing

As a leading contact center, Hire Live Support has been in operation since 2009. Its office is registered in Cerritos, California (USA), while its operations center is located in Karachi, Pakistan.

Besides being an outsourcing center, the company is a trusted business partner for many Canadian and USA organizations. Due to this, the company has remained competitive against big names in the financial, consumer products, health care, and information technology sectors.

Hire Live Support’s BPO services and pricings

Hire Live Support offers dynamic outsourcing solutions. Some of these include:

  • Live chat
  • Phone support
  • Email support
  • Logo and graphic design 
  • Data entry
  • Web design and development 
  • Digital marketing 
  • Social media management 

The one-stop digital service provider can help you improve your productivity and increase the idea flow within your company.

Hire Live Support’s pricing

One of the advantages of using the firm’s services is its pricing. Their prices are accessible and affordable, unlike most US-based support centers.

Moreover, they understand the needs of their clients. And more importantly, they can meet these needs with unmatched reliability.

How Hire Live Support outshines its competition

Hire Live Support stands out in the competitive digital world because of the value-based customized services they offer. Other reasons that make them the best in the industry include:

  • Well trained and motivated employees
  • Affordable pricing for services
  • Has built a solid reputation in the industry
  • Caters to a wide range of businesses by use of industry-level CRMs and Multi-channel communications 
  • Delivers a rewarding customer experience

Also, the firm has a state-of-the-art communication infrastructure, high-speed internet, and power backups that enable it to deliver services 24/7.

Key executives

Mumtaz Khan (Senior Manager)

Mumtaz Khan is the senior manager at Hire Live Support, a company he joined in October 2009. He works on the technical side of the company, where he is a specialist in project management.

He ensures customers and clients are receiving high-quality service. His other special interests include public relations, staff management, article writing, customer support, marketing, and Search Engine Optimization (SEO).

Damien Finecott (Brand Manager)

Damien Finecott started working at the company as a customer support operations manager in March 2009. He is now in charge of advertisement and brand management.

Hire Live Support reviews and comparisons

Hire Live Support offers customer-focused support solutions for businesses to improve their brand. Although the digital marketing industry is very competitive, there are currently no reviews on the company. 

However, the company has a wide range of competitors in the USA, UK, Canada, and Australia. As such, if you’re looking to redefine your brand, Hire Live Support should be your go-to destination.

Hire Live Support’s contact information

Hire Live Support’s main headquarters is located in:

Cerritos, California

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 888 830 7861.

References

https://www.glassdoor.com/Overview/Working-at-Hire-Live-Support-EI_IE1078467.11,28.htm

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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