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IdeasUnlimited

4.8/5 • Glassdoor rating

Overview

For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

What IdeasUnlimited offers its clients

24/7/365 coverage with zero downtime
Experienced management team
Trained agents
Affordable pricing and flexible contracts
Ability to provide holiday and seasonal coverage
Hands on experience on majority of the latest tools and industries

How IdeasUnlimited outshines the competition

There are large call centers out there that provide enterprise level services but charge their clients a higher fee to be able to afford non-compulsory luxuries. Whereas IdeasUnlimited is built simple and cuts down on those non-compulsory luxuries to be able to provide the same level of services at an affordable pricing.

Sample highlight service offering of IdeasUnlimited

A full-time "shared" resource at $700 per month only!

Headquarters

1601 Industrial Blvd Suite 3010, 77478, Sugar Land, TX

Public or Private

private

Seats or staff

100-249

Revenue

$10 mil. - $25 mil.

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Energy
  • Financial Services
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Real Estate
  • Retail
  • Software Tech/IT
  • Travel
  • Utilities

Details

Executive

Shahzad Y, Founder and CEO

Year Founded

08/01/2010

Countries of fulfillment
  • Pakistan
  • Philippines
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Specialized BPO Vertical
Contact information

2819412710

https://www.ideasunlimitedonline.com


About IdeasUnlimited: Review and comparison

IdeasUnlimited takes pride in representing a world-class support services provider with over a decade of experience in delivering Remote Workforce Optimization and Call Center services. Headquartered in Sugar Land, Texas, United States, and with call center branches in the Philippines and Pakistan, IdeasUnlimited offers dynamic Business Process Outsourcing (BPO) solutions to their global clients.

Since 2010, the award-winning BPO firm has assisted countless clients to attain their true potential. IdeasUnlimited has an edge over its competitors for the following reasons:

  • Cost advantage
  • Remote business support
  • Infrastructure and technology
  • Profile recordings

With a company size of 201 to 500 employees, IdeasUnlimited has a revenue of $1 to $5 million (USD).

IdeasUnlimited Outsourcing

IdeasUnlimited will optimize your business operations with its wide range of call centers, omnichannel, virtual assistants, and multilingual support. The philosophy of success that has allowed the firm to deliver decades worth of customer service lies in their core principles of integrity, teamwork, diversity, trust, and efficiency. 

With more than 4000 projects, IdeasUnlimited has refined global services serving over 500 clients in the USA, Canada, Australia, Estonia, Finland, Norway, and UAE.

IdeasUnlimited’s BPO services and pricings

IdeasUnlimited, an outsourcing provider, takes care of various Business Process Outsourcing (BPO) services. Their services are as follows:

  • Healthcare Call Center Support
  • Ecommerce and Backend Support
  • Operations Support
  • Virtual Assistant Support
  • Ecommerce Support
  • Backend Support 
  • Technical Support 
  • Outbound Call Center
  • Inbound Call Center Solution
  • Order Processing 
  • Administrative Support 
  • Medical Billing and Coding 
  • EMR Management
  • Multilingual Transcription
  • Real Estate Virtual Assistant Services

IdeasUnlimited also offers 24/7/365 Call Center support and Multilingual Customer Support in  Norwegian, Swedish, Finnish, and German.

IdeasUnlimited’s pricing

IdeasUnlimited maintains flexible and cost-effective pricing depending on the clients’ business needs. We offer a 35% – 47% discount which makes our rates 41% lower than large call center companies. 

Our firm believes in putting our staff first by maintaining a pleasant environment, striving towards professional growth, and delivering high-quality results which result in customer satisfaction.

How IdeasUnlimited outshines its competition

IdeasUnlimited outshines its competition by delivering results that matter. Their award-winning Business Process Outsourcing (BPO) services have turned multiple small businesses into global giants globally. Their results-oriented support makes IdeasUnlimited different from all others:

  • Brand extension
  • Data protection 
  • Competitively priced packages
  • Quality assurance checks to deliver high standards of quality 
  • Virtual monitoring platform
  • Initial and ongoing training
  • 24/7 project managers
  • CRM latest tools and techniques
  • Unlimited VoIP
  • Flexible monthly and 6-12 month contracts
  • Customization
  • Global resourcesIdeasUnlimited outshines its competition by delivering results that matter. Their award-winning Business Process Outsourcing (BPO) services have turned multiple small businesses into global giants globally. Their results-oriented support makes IdeasUnlimited different from all others:
    • Brand extension
    • Data protection 
    • Competitively priced packages
    • Quality assurance checks to deliver high standards of quality 
    • Virtual monitoring platform
    • Initial and ongoing training
    • 24/7 project managers
    • CRM latest tools and techniques
    • Unlimited VoIP
    • Flexible monthly and 6-12 month contracts
    • Customization
    • Global resources

Key executives

Shahzad Yaqoob (Founder and CEO)

Shahzad Yaqoob founded IdeasUnlimited: Global Support Redefined in 2010. The aim of IdeasUnlimited lies in providing remote support and call center services to the world. Now IdeasUnlimited has multiple call center locations in the Philippines, Pakistan, and remote workers all across the world.

Mehwish Naeem – HR Operations Manager

Unaiza Iqbal – HR Admin Manager

Muhammad Umer – Operations Analyst

Allena Cruz – Regional Manager

 

IdeasUnlimited reviews and comparisons

Chris from SMM International has vouched for IdeasUnlimited to helping his business grow internationally. Tim from Pocket Mac expresses his gratitude towards the reliability and efficiency of the remote workforce IdeasUnlimited provides. IdeasUnlimited has proven through success stories of creating best-in-class packages to suit individual business requirements.

IdeasUnlimited’s contact information

IdeasUnlimited’s main headquarters is located in:

1601 Industrial Blvd Suite 3010, 77478, Sugar Land, TX

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 2819412710.

References

https://www.glassdoor.com/Overview/Working-at-IdeasUnlimited-EI_IE35925.11,25.htm

https://www.crunchbase.com/organization/ideas-unlimited-llc

IdeasUnlimited news, podcast & articles

IdeasUnlimited videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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