iBPAP (Information Technology and Business Process Association of the Philippines)

Information Technology and Business Process Association of the Philippines (IBPAP) was established in 2004.

Since then, it stands as the main trade and advocacy organization for the nation’s agile, dynamic, and resilient IT and Business Process Management (IT-BPM) sector.

IBPAP offers valuable aid to investors in the Philippines, facilitating their establishment of operations with ease and speed. This includes pertinent research, introductions to key officials, and a sequence of informative sessions at each phase of the investment process.

Moreover, the association provides ongoing assistance via diverse initiatives, spanning HR development, business expansion, knowledge exchange, and networking prospects. These avenues of support are extended to members to ensure continuous growth.

IBPAP diligently pursues these objectives to fortify the global competitiveness and significance of the Philippine IT-BPM industry. This is in tandem with governmental bodies, educational institutions, and other vital stakeholders.

IBPAP has a membership base exceeding 300 entities and is in partnership with six associations: 

• Animation Council of the Philippines, Inc. (ACPI)
• Global In-House Center Council (GICC) Philippines
• Contact Center Association of the Philippines (CCAP)
• Game Developers Association of the Philippines (GDAP)
• Healthcare Information Management Association of the Philippines (HIMAP)
• Philippine Software Industry Association (PSIA)

IBPAP takes on a critical role in nurturing the growth of the IT-BPM industry. The association has achieved this through collaborations with governmental and academic stakeholders, ensuring a consistent supply of high-quality workforce.

IBPAP provides the following strategic priorities to enable the country’s IT-BPO industry to grow sustainably:

• Policy shaping – IBPAP aspires to initiate collaborations with the government by actively shaping and influencing public policies. These policies should enhance the country’s relevance and competitiveness on the global stage.
• Talent development – IBPAP’s goal for this initiative is to facilitate the industry’s transition to high-value services by engaging and retaining a skilled and qualified workforce that promotes lifelong learning.
• Country branding – This program aims to establish the Philippines as a foremost and favored choice for digitally-enabled services within the worldwide IT and business process management sector.
• Innovation – IBPAP positions businesses at the forefront of digital transformation by taking charge of adapting to emerging technologies and developing state-of-the-art innovations.

IBPAP’s pricing

Individuals interested in accessing IBPAP’s programs and services can initiate the process by contacting it through its website. 

The following accolades distinguish IBPAP from the competition:

In 2010, IBPAP initiated Roadmap 2016 to achieve revenues of $25 billion and employ 1.3 million individuals directly within the industry.

This period witnessed significant achievements, including the following:

• Removal of restrictions on nocturnal employment for women in 2011
• Enactment of the Cybercrime Prevention Act (RA 10175) in 2012
• Incorporation of the BPO sector into the Board of Investments (BOI) Investment Priorities Plan (2019-2013)

And in 2016, IBPAP launched the Philippine IT-BPM Roadmap 2022, Accelerate PH, aiming to equip Filipino talents with future-ready skills to harness technological advancements effectively. 

This features the following:

• Creation of 8 million direct jobs
• Generation of 8 million direct and indirect IT-BPM employment opportunities
• Establishment of 500,000 jobs beyond the National Capital Region (NCR)
• Attainment of 73% of mid- to high-value job positions
• Generation of $40 billion in revenue
• The capture of a 15% share in the global IT-BPM market

Jack Madrid (President & CEO)

As CEO of IBPAP, the Philippines’ premier IT-BPM association, Jack drives efforts to maintain the nation’s outsourcing prominence. He advocates for Filipino talents, promoting workplace flexibility via IBPAP to facilitate hybrid work in the BPO sector.

With 25+ years across diverse industries, Jack prioritizes customer-centric cultures, exemplified by roles in Citicorp, Ayala Corp, Dell, Yahoo!, and MTV Asia.

IBPAP has garnered an impressive Google Reviews Rating of 4.5. In alignment with this achievement, the organization has reached notable milestones:

• IBPAP stands as the largest job generator, creating 1.44 million direct jobs and 3.61 million indirect jobs in 2021.
• IBPAP has generated revenues amounting to US$ 29.5 billion, corresponding to a noteworthy 7.5% contribution to the GDP.
• 30% of the entire industry’s workforce operates beyond the confines of Metro Manila.
• IBPAP has played a role in fortifying major sectors such as retail trade, real estate development, and telecommunications.

iBPAP (Information Technology and Business Process Association of the Philippines)’s main headquarters is located in:

5th Floor, C2 Building, Bonifacio High Street Central, 30th Street corner 7th Avenue, Bonifacio Global City, Taguig 1634

Further, you may virtually reach out the company through the following contact information:

Website http://www.ibpap.org

LinkedIn https://www.linkedin.com/company/ibpap/

Facebook https://www.facebook.com/IBPAP.official

In addition, you may email them at [email protected] or call +632 8817 2727.

https://ibpap.org/ 

https://www.linkedin.com/company/ibpap/ 

https://www.linkedin.com/in/jackmadrid/original_referer=https%3A%2F%2Fwww.outsourceaccelerator.com%2F