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Integritynet

3.5/5 • Glassdoor rating

Overview

Integrity Net Solutions & Services has been in the BPO industry and Software Development business for the past 12 years. We specialize in round-the-clock voice and chat technical support  service and in-house intelligent software solutions specifically designed to cater each of our clients’ requirements and preferences. We pride ourselves in producing not only highly skilled agents, but also highly efficient software solutions that work hand in hand, in order to guarantee exceptional customer service support that other BPO companies simply cannot match. Our dedication and our deep commitment to stay true to our vision, which is to ensure our clients’ maximum success with the least minimum cost,  remains to be our vital goal.

 

How Integritynet outshines the competition

We provide uninterrupted , 24/7 voice and chat support services to our clients.
We are ISO 27001 certified.
We own an Internet Service Provider entity which guarantees ample and redundant internet bandwidth.
Each contact center campaign is housed in a secured, dedicated room within our facilities with 24/7 Onsite IT Support.
Our centers are equipped with uninterruptible power supply and backup generators.
For added security and convenience, visiting clients are offered a stay in our 5-star boutique hotel, adjacent to our other facilities.

Integritynet company structure

Integrity Net Solutions & Services is strategically situated in the city of Batangas, 1.5hr away from the busy highways of Manila and typhoon-stricken cities. It was established in 2009 as a BPO Call Center business and has since branched out to Software Development and Internet Provider Service, boasting around 650 people under its employ. Despite the ongoing pandemic crisis, we are able to provide uninterrupted 24/7 voice and chat support services to our local and overseas clients and continue to do so. Our project teams are supported by highly trained and qualified project managers and coordinators together with their teams of strong service support staff.

Sample highlight service offering of Integritynet

We specialize in Technical Support Services, Software Testing, Software Development & Computer Hardware Designing.

Headquarters

-

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Hospitality
  • Software Tech/IT
  • Telecoms

Details

Executive

-

Year Founded

2003

Countries of fulfillment

-

Sectors
  • Admin Support
  • Customer Service
  • Software & Application Development
Contact information

+63 43 723 7489

https://www.integritynet.biz


About Integritynet: Review and comparison

IntegrityNet Solutions and Services is a rapidly growing business process outsourcing company based in Batangas, Philippines. The company was founded in 2009 and received certification in 2010, so IntegrityNet is brand new and taking the BPO and telecommunications industries in the Philippines by storm. 

IntegrityNet services both national and international clients with its highly qualified customer service network. The company offers inbound, technical, and back-office support services. 

IntegrityNet understands the importance of client retention and trains its employees to have excellent customer service skills to help build and maintain a strong client pool. The company also prioritizes innovation, so there is constant room for growth both internally in numbers and through expanding to offer new services. It’s estimated that the company currently has 200-500 employees

Integritynet Outsourcing

IntegrityNet is a BPO and telecommunications agency that was first founded in 2009 in Batangas, Philippines. The company has recently expanded its horizons and has accepted clients from the United States and Australia. 

IntegrityNet has developed some one-of-the-kind software and technology to help provide innovative solutions to its clients. For example, IntegrityNet formed DigiButler, a guest entertainment system, and IntegrityPBX, a state-of-the-art phone system for IntegrityNet clients. 

IntegrityNet doesn’t only focus on innovative software; the company has also expanded to begin building restaurants and other businesses. In 2015, the company had erected the Luks Loft Hotel, a technologically advanced hotel in the Philippines. 

Integritynet’s BPO services and pricings

IntegrityNet works hard to provide its clients with high-quality business process outsourcing services and telecommunications support. Some of the services that IntegrityNet provides include: 

  • Product evaluation
  • Software solutions development
  • Wireless internet provider
  • Inbound calling
  • Outbound calling
  • Back office support

IntegrityNet Solutions and Services pricing

IntegrityNet’s goal is to save its clients as much money as possible while providing high-quality services. The company doesn’t list specific prices on its website, but you can fill out a contact form from the website to get in touch with a representative to discuss service prices.

How Integritynet outshines its competition

IntegrityNet is a relatively new BPO service that is working hard to make a name for itself. The company makes sure that it prioritizes client retention, something that many competitors fail to do. IntegrityNet also prioritizes growth so that it can provide the most efficient and innovative solutions possible to its clients. 

Despite being such a new company, IntegrityNet has already been able to obtain global clients in both the United States and Australia, which is something that competitors of similar-sized agencies struggle to do.

Key executives

We were unable to find any information on any of the key executives for IntegrityNet Solutions and Services. 

Integritynet reviews and comparisons

IntegrityNet Solutions and Services is a new business process outsourcing and back-office support service company that operates with growth and innovation in mind. According to Glassdoor, most employees have an overall positive experience working with IntegrityNet and would recommend the company to a friend seeking employment.

 

Integritynet’s contact information

Integritynet’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 43 723 7489.

References

https://www.glassdoor.com/Overview/Working-at-Integritynet-Solutions-and-Services-EI_IE3002359.11,46.htm

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Integritynet videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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