Overview
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private
100-249
$10 mil. - $25 mil.
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Details
Robert J. Massengale, Senior Vice President Of Operations
2012
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About Invictus BPO: Review and comparison
Invictus offers Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) to their clients all over the world. They have a strong network across the United States and offer 27/7/365 support in multiple languages.
Invictus BPO Outsourcing
Located in the beautiful Belmopan City, Belize is an ideal location for outsourcing. It is Central and South America’s only English-speaking country and can offer assistance in a similar time zone to its US clientele. However, Invictus offers their clients support 24/7/365; no matter what time, someone is always available.
Invictus BPO’s BPO services and pricings
BPO services:
Invictus has the experience and knowledge to create the ultimate BPO experience for its clients. Increase time for your staff and earnings for the company by using Invictus’s BPO services for all your call center needs. Their service providers are available anytime day or night to support your clients.
ITO:
Invictus offers Information Technology Outsourcing to ensure your company runs as efficiently as possible. Invictus has proprietary cloud-based technology that can be tailored to each client, ensuring a smooth and successful transition for your company.
Back Office and Omni Channel Support:
Invictus serves clients through a multitude of ways including text, chat, and email. With their back-office support systems, your clients and your staff will have constant access to their support.
Invictus’s pricing
Invictus’s pricing will depend on the needs of their clients. Because each client has their BPO and ITO services customized to their company, the pricing will be unique to that client. Contact their office today to speak with someone on their team or request their partnership brief for more information.
How Invictus BPO outshines its competition
Invictus is always keeping their clients’ interests in mind by consistently developing new technology and keeping up with industry trends. Their cloud-based technology is kept up to date, and they have a dedicated IT team that can handle any challenge. With nearshore pricing and an English First American Focus, Invictus can support your clients in many languages but always feels like being close to home, without at-home pricing.
Invictus also creates a seamless process for their clients with exceptional customer service and tailored solutions to each client’s needs. Their staff is friendly and approachable any time you need assistance.
Key executives
Juan Fontanes – Founder/CEO
- Juan Fontanes is the founder and CEO of Invictus. He has considerable experience in the global call center industry.
Geoff Langos – COO/CIO
- Geoff Langos is the Chief Operations Officer and Chief Information Officer. He has experience working in the US, Belize, and India and has an extensive career in management and leadership.
Jon Krueger – CTO
- Jon Krueger is the Chief Technology Officer for Invictus, with considerable experience in the technology field.
Ronnie Jones – Sr. VP
- Ronnie Jones is a Senior Vice President with Invictus ensuring that the company runs smoothly.
Robert Massengale – Sr. VP Ops
- Robert Massengale is the Senior Vice President of Operations for Invictus and has over 20 years of experience in global call center management, customer support, and marketing.
Invictus BPO reviews and comparisons
Invictus has a 4.4-star rating on Google with many positive sentiments from former employers and customers alike. They are rated as the top nearshore BPO destinations in Central America and the Caribbean.
Invictus BPO’s contact information
Invictus BPO’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 822-0852.