LinkActiv

LinkActiv is a Business Process Outsourcing company made to bridge the gap between languages and cultures. The company is an intelligent group with expertise in a wide array of call center offerings across different verticals.

Ever since its foundation in 1993, this BPO has been responsible for assisting companies in their manageable growth. Their support covers multiple forms of media but prioritizes a core suite of bilingual call center services in many areas.

With inbound and outbound call-handling experience for brands of all kinds and cultures, this business knows just the ways to complement your existing services. It’s a company that acts to form links between you and customer bases you couldn’t previously appeal to.

The firm takes pride in providing bilingual and bicultural services to prestigious, high-profile companies as well as smaller ones. They’ve provided such offerings to businesses like T-Mobile and Cloud5.

As a part of the customer engagement division for Grupo Ferré Rangel, they possess the support structure of a larger, multinational corporation without compromising on their focused mission. 

Some of the top-notch services they provide include: 

• Direct mail and printing
• Call and contact center offerings
• Warehousing and fulfillment
• Social media management
• Lead generation and follow-up

The company has decades of combined experience in understanding human resources and how best to apply them to achieve client goals. The services they can offer benefit from modern technology and highly-skilled team members.

LinkActiv’s pricing

The pricing for LinkActiv services will depend on the needs and requirements of individual clients. The company’s contact page allows inquirers to get in touch with the BPO through their direct address, phone number, or fax details.

Thanks to LinkActiv’s focus on tackling complex challenges with state-of-the-art technology, they’ve been able to accommodate a wide array of different businesses at professional rates. 

Their BPO services include:

• Comprehensive contact center support
• Multi-channel and multi-audience customer engagement services
• Technological support via their performance-driven platform
• Automatic call distribution and CTI
• Printing and print shop personalization and data handling
• Social media analytics, management, and influencing
• Direct mail marketing with creativity at its core
• Event management and customized service messaging

In addition, LinkActiv recently received the San Antonio Business Journal’s Diversity and Inclusion Award for their outstanding efforts at their San Antonio, Texas location for the sake of the larger community there.

Genaro Herrara (Operations Director)

Genaro Herrara is a key member of the company. His responsibilities as an operations director cover a wide range of high-level decision-making. He guides other members of the team to best cater to specific client needs.

Glorimar Lopez (Employee Relations and Talent Management)

Glorimar Lopez is a Human Resources consulting expert striving to establish diversity and inclusion wherever she advises.

LinkActiv is a prime BPO servicer with specializations in multilingual and multicultural call center support. They are well-documented across their Glassdoor and Crunchbase pages by employees and business analysts alike.

LinkActiv’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.linkactiv.com

LinkedIn http://www.linkedin.com/company/linkactiv

Facebook https://www.facebook.com/LinkActiv

In addition, you may email them at [email protected] or call 787.641.0101.

https://www.crunchbase.com/organization/linkactiv

https://www.glassdoor.com/Overview/Working-at-LinkActiv-EI_IE1155280.11,20.htm