LINXX

We have extensive experience in managing large operations for top telecommunications companies across Europe – largest provider in the UK, second largest in Switzerland – with sites around the globe.

Together with our teams we have been awarded Best Customer Service across Switzerland, Germany, and Austria. We have a genuine understanding of customers’ needs and know how to go above and beyond their expectations.

After decades of operational management, we have decided to start our own business and help companies provide brilliant customer service.

What LINXX offers its clients

We challenge the idea that quality comes at high cost. True top quality reduces cost. Customers want companies to care and this is what we do.

How LINXX outshines the competition

Because we know the service business inside out, we can focus on what really matters. We are lean, passionate, don't have unecessary VPs and focus our attention to our people. Utimately, they are the ones making the difference. Our multiple awards show that this is actually customers value.

LINXX company structure

We are a start up owned by 3 former operational Service leads in international companie (up to 10.000 advisors). We intend to provide the service we were dreaming of as clinet. We're obsessed with quality and deliver outstandibng customer experience.

Sample highlight service offering of LINXX

We do not only operate on your behalf - we offer you structured feed back on how to improve your operation (processes, KPIs, products...). This is included in our cost.