Logica Infotech

Logica Infotech harnesses the power of world-class technology and creativity to empower its clients, allowing them to enjoy the benefits of digital capacity holding and transformation. The company uses its highly professional IT and research consultants, including artificial intelligence, machine learning experts, and engineers, to give its customers a competitive advantage. 

Since its inception in 1993, the firm has expanded into BPO and KPO services in the retail, healthcare, financial, and insurance industries. Logica Infotech also provides in-depth analysis utilizing in-house specialists to oversee project planning and execution. The company offers competitor analysis providing objective insights to anticipate international market trends.

Logitech Infotech strives to provide consistently high-quality services to its customers. The company’s technology consulting team architects, analysts, and engineers work together with market research experts to build and maintain enterprise solutions for business. 

The company has a diverse group of professionals with unique skill sets and experience in Artificial Intelligence, Enterprise Mobility, Big Data, Machine Learning, and Cloud Computing.

Logica Infotech is a leading IT services provider and ISO-certified company. The firm continues to enhance its business processes courtesy of its ISO 9001:2015 for Quality Management Systems and ISO 27001:2013 for Information Security Management Systems. According to its website, Logica Infotech offers the following services:

IT Consulting Services:

• Process Design
• Deployment of Resources
• Offshore Services
• Back-Office Processing

Call Centre Outsourcing:

• Inbound Customer Support
• Outbound Customer Support
• Telemarketing Customer Support
• 24×7 Contact Center Services
• Help Desk & Product Support

BPO & KPO:

• Deployment of Resources
• Offshore Services
• Intelligent and Orchestrated Process

Market Research:

• Assessment
• Design
• Questionnaire Development
• Survey Programming and Hosting
• Data Collection and Field Management
• Data Tabulation and Coding
• Data Analysis and Recommendations

Logica Infotech pricing

The company’s pricing will largely depend on client requirements due to specific needs.

Logica Infotech is proud of its products, particularly the Happiness Analysis API Framework (Haapi), a seamless interface that helps clients analyze customer feedback and improve CX in real-time

Haapi API is a scalable CRA solution for delivering automated CX, including survey configuration with advanced integration, security, and a live CX dashboard for analytics. Some of the advantages of the Haapi framework include:

• AI-powered survey RPA
• Responsive survey script design
• Scheduled surveys
• Response integration
• Market research survey
• Real-time brand analytics

The Haapi framework allows users to extract CX data to improve customer engagement.

Sumit Mitra (CEO)

Sumit Mitra has been the Logica Infotech Chief Executive Officer since 2009. He is a technology evangelist with experience in the enterprise technology adoption lifecycle.

Subaru Mitra (Sales & Marketing Head) 

Subaru Mitra has been the Sales and Marketing Head at Logitech Infotech since 2015. He has also been the Business Development Manager since 2015 and has an MBA from Amity University.

Logica Infotech is a small-sized IT firm located in India. The company has an excellent review score with both customers and former employees rating it highly with 5/5s

Logica Infotech’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.logicainfotech.com

LinkedIn http://www.linkedin.com/company/logica-infotech-services-pvt--ltd-

Facebook http://www.facebook.com/logicainfotechservices

In addition, you may email them at [email protected] or call 913346009660.

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