Overview
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Private
201-500
Unknown / Non-Applicable
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About Mammoth Tech: Review and comparison
Mammoth Tech, formerly known as Credit Adjustments, Inc., is an innovative Business Process Outsourcing (BPO) service that provides tech-savvy contact center and debt collection services provider based in Defiance, Ohio.
Since its inception in 1964, Mammoth Tech has expanded its operations to six corporate locations and seven subcontractor locations throughout the United States. The company currently has about 500 employees, and its last reported revenue is approximately $12.7 million.
Mammoth Tech Outsourcing
Mammoth Tech prioritizes providing its clients with the most up-to-date communication technology and BPO solutions for their businesses.
With over five decades of experience, Mammoth Tech provides free consultation for your outsourcing and creates a tailor-made solution to simplify their work and match a client’s needs. They also cater to businesses that need call center, email, and troubleshooting services.
Additionally, Mammoth Tech is also one of 13 companies that hold the United States Department of Education Default Collection Services Contract.
Mammoth Tech’s BPO services and pricings
Mammoth Tech provides the following services:
- Providing hand-picked US-based callers for inbound and outbound calls
- Email support services for resolving customer’s unanswered issues
- Live-chat with customers
- Friendly and responsible debt collection services
- Money-saving IT as a Service and payroll services
- Fundraising
Additionally, Mammoth Tech offers its services to several industries, most prominently the government and debt collection industries, along with healthcare and higher education. They can accommodate their services to match the size and primary goals of your business.
Mammoth Tech’s pricing
Mammoth Tech’s pricing depends on the client’s requirements and the business’s needs. They offer free quotes for companies considering using their services. Depending on how they run their businesses, Mammoth Tech selects a team that suits their practices best.
How Mammoth Tech outshines its competition
This firm takes pride in providing excellent contact center work, IT as a service, and debt collection services for all its clients. To put in their words, they view themselves as “an extension of their client’s businesses.” Mammoth Tech’s formula for success includes:
- Assessing a client’s needs for formulating a BOP plan for their business;
- Creating a tailor-made solution;
- Assigning a dedicated project manager for handling every aspect of your outsourcing needs;
- Providing onboarding and training for teams and continuously improving these standards based on team member performance and the needs of a business client.
Mammoth Tech also donates a percentage of its revenue to several 501(c)(3) non-profit organizations.
Key executives
Dustin Bartz (Owner)
Dustin Bartz has been Mammoth Tech’s owner since 2005. He specializes in technology development.
Jeff Walter (Vice President of Information Technology)
Jeff Walter has been Mammoth Tech’s Vice President of Information Technology since 2018. He previously worked at the firm as a Director of Information Technology and Network Administrator.
Mammoth Tech reviews and comparisons
Mammoth Tech is an efficient BPO service that provides up-to-date communication for contact centers and debt collection services. Although we don’t have many reviews for Mammoth Tech, we suggest comparing the firm with several other coast-to-coast BPO services in the United States.
Additionally, you can view some of their success stories with satisfied business clients from a wide variety of industries, including a Top-10 Global Restaurant Company and a Top-15 U.S. Healthcare System.
Mammoth Tech’s contact information
Mammoth Tech’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 800-544-6359.
References
https://www.glassdoor.com/Overview/Working-at-Mammoth-Tech-EI_IE5340604.11,23.htm