Overview
-
private
250-499
$50 mil. - $100 mil.
-
Details
Eben Louw , Chief Executive Officer
2005
-
-
About MANGO5: Review and comparison
MANGO5 is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in Cape Town, South Africa. This firm has been providing local and international outsourcing solutions since 2005.
MANGO5 focuses on providing the best sales and service solutions for local and international clients in cost-effective and streamlined ways.
With over 14 years of business experience, the firm has expanded its services to businesses throughout South Africa, the United States, the United Kingdom, and Australia. Its current company size is between 201 to 500 employees, and its last reported revenue is $8 million.
MANGO5 Outsourcing
MANGO5 takes a customer-centric approach by providing the most up-to-date technology to accomplish local and international outsourcing responsibilities for businesses of any size. They also offer communication through several platforms, including phone, email, and webchat.
In addition, MANGO5 is a proud member of the Financial Intermediaries Association of South Africa (FIASA) and the Digital Marketing Association of South Africa (DMASA).
MANGO5’s BPO services and pricings
MANGO5 is a dynamic outsourcing provider that offers the following services:
- Direct Marketing
- Outbound and Inbound Sales
- Business Process Outsourcing
- Data Response Models
- Lead Generation
- Customer Service
- Live Call Transfer
- Warm Calling
- Webchat
- Email Support
- Customer Acquisition
- Predictive Analytics
In addition, the firm lends its services to various industries, including insurance, medical, telematics, education, utilities, writing, cellular, and finance.
MANGO5’s pricing
MANGO5’s pricing depends on the clients’ requirements and business needs. Clients can set up a plant with the company to determine how much they want to accomplish and negotiate the annual costs for these services.
How MANGO5 outshines its competition
The firm takes pride in giving its clients the freedom of choice when searching for BPO solutions, complemented by exceptional customer service. The core factors that contribute to this success plan include:
- Exceeding expectations for customer service
- Training the most qualified team members through their robust virtual training and learning management system
- Resolving issues swiftly and efficiently
- Using the most up-to-date technologies for accomplishing tasks
- Incorporating an advanced security infrastructure for protecting data
- Creating solutions that accommodate every type of industry
Additionally, MANGO5 is one of South Africa’s go-to solutions for expanding businesses and contributing to the country’s job creation.
Key executives
Eben Louw (CEO)
Eben Louw has been MANGO5’s Chief Executive Officer (CEO) since 2016. He oversees the operations of each department. Louw also worked as the Director of Accounting and Business Development.
Reinhardt Scholtz (COO)
Reinhardt Scholtz has been MANGO5’S Chief Operating Officer (COO) since 2016. He’s responsible for ensuring all departments perform their daily operations exceptionally.
Gregor Schmitz (Founder)
Gregor Schmitz founded MANGO5 in 2005. He also worked as a Managing Director and Head of Data Science for the firm.
MANGO5 reviews and comparisons
MANGO5 is an innovative call center offshoring and BPO services provider in South Africa.
Although we currently don’t have reviews for this firm, we recommend comparing it with other sizable BPO companies in South Africa with over a decade of experience assisting international businesses.
You can also browse one of their case studies to see how their services benefit their clients.
MANGO5’s contact information
MANGO5’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 27218121700.
References
https://www.glassdoor.com/Overview/Working-at-Mango5-EI_IE651317.11,17.htm