Overview
12A Nui Thanh, Ward 13, 700000, Ho Chi Minh, Vietnam
private
1000-4999
$500 mil. - $1 bil.
Details
Thuy Bui, Co-Founder and CEO
04/03/2014
About Matbao BPO: Review and comparison
Matbao BPO is a business process outsourcing (BPO) firm based in Ho Chi Minh City, Vietnam. The company serves clients around the globe and offers streamlined outsourcing services in English, Korean and Vietnamese.
The firm is working toward its goal of becoming the leading BPO in Vietnam by expanding its workforce and client base. They are committed to client discretion and data security and support clients by providing a temporary extension of their current services.
Mat Bao BPO is constantly evolving. Currently, they employ more than 2,000 people across Vietnam and are still hiring more. They have estimated annual revenue of over $500 million, proving them a highly successful BPO force in the country.
Matbao BPO Outsourcing
The BPO strives to provide employees with a respectful and friendly working environment. It focuses primarily on enterprise clients and believes in the core values of being respectful, committed, and reliable.
Working with customers worldwide, Matbao BPO has more than 1,000 satisfied clients and works with major players in multiple industries. Some current clients of the firm include Ace Cook, Lavada, Home Credit, Abbott, and Daikon.
Matbao BPO’s BPO services and pricings
Matbao BPO tailors services to individual client needs. Some of its offerings include the following:
- Staff Leasing
- Payroll Service
- Labor Legalization Service
- Effective Persuasive Techniques
- Training Programs
- Telesales Skills Training
Matbao BPO’s pricing
Pricing varies by country, industry, and service. Matbao BPO doesn’t create generic pricing models but rather works closely with clients to develop realistic quotes for training, outsourcing, and other BPO initiatives. Customers seeking a quote can contact the firm through its online contact page.
How Matbao BPO outshines its competition
Matbao BPO’s drive to become the leading firm of its kind in Vietnam does not go unseen. The company outshines local brands by:
- Providing unequaled customer service
- Committing to client company culture and values
- Offering seamless integration
- Using advanced hiring standards
- Relying on an extensive knowledge database and support tools
- Evolving with technology and new industry standards
Matbao BPO is proud to support the Vietnamese economy, helping to create a sustainable future for business in the region.
Key executives
Nghiep Tran (Operations Manager)
Nghiep has worked with Matbao BPO since 2015. He began as an HR Executive before taking his role as Operations Manager. Nghiep believes in equal opportunity, access to training, and the chance to develop new competencies are key to a successful workplace.
Nguyễn Việt Dũng (Operations Specialist)
Nguyễn has been Operations Specialist at the firm since 2018. Prior to this, he was a sales specialist with Chili. Nguyễn has a Bachelor’s degree in Information Technology from the Hanoi University of Science and Technology.
Matbao BPO reviews and comparisons
Compared to other local Vietnam BPOs, Matbao BPO is known for its work in enterprise performance software. Reviews of the firm reflect positive experiences and include many 5-star ratings. The majority of reviews are written in Vietnamese, but the general consensus of English translations suggests the brand is known for being trustworthy and experienced in its field.
Matbao BPO’s contact information
Matbao BPO’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 028 7301 9988.
References
https://www.crunchbase.com/organization/matbao