Overview
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Private
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About Messaging Service: Review and comparison
Access Direct is a U.S.-based small business in Kansas that helps other small businesses succeed. The company provides virtual phone systems to help companies provide better customer service.
The company wants to offer “a great product at an affordable monthly price with the same features as those enjoyed by Fortune 500 companies.” With over two decades of experience, Access Direct has extensive knowledge of the telecommunication industry and uses its ability to create a customer service solution.
The company consists of 2-10 employees who help its clients set up their systems and make adjustments as a company grows.
Messaging Service Outsourcing
The company operates from an office in Kansas City, providing advanced telephone system technology that doesn’t require learning new software, setup, or installation. Access Direct has a proven track record helping its clients save time and money with its customized telecommunication systems.
Access Direct caters to various industries like churches, religious organizations, consultants, contractors, corporations, financial advisors, franchises, healthcare, insurance agencies, law firms, and many more. For a comprehensive list of the various industries that the company caters to, read more here.
Messaging Service’s BPO services and pricings
Access Direct’s virtual phone system services work best for businesses with one to 10,000 employees. Here is a list of the services it provides:
- Professionally recorded greetings
- Virtual local phone numbers
- Virtual toll-free number
- Internet fax service
- Call routing
- State-of-the-art virtual receptionist solution
- Auto-attendant
- Voicemail-to-email transcripts
- “Find-me/Follow-me” call forwarding
- Call screening
- White glove service
Access Direct’s pricing
Access Direct offers four affordable tiers as well as a free trial, free setups, and free professional recording.
Here are the tiers and pricing for its telecommunication solutions:
- Direct Messaging – $119.40/year (9.95/month) or 19.95/month. Best for customers who need a single voicemail box.
- Direct Executive – 19.95/month, and is best for solo entrepreneurs, new businesses, or busy executives.
- Direct Receptionist – $27.95-$99.95/month depending on businesses’ size and needs.
- Direct Enterprise – $99.95-$399.95/month depending on a large businesses’ needs.
How Messaging Service outshines its competition
Access Direct outshines its competition because of its focus on customer service. The company completely installs and sets up a businesses’ new telephone system, so its clients can focus on their businesses and customers.
The company has extensive knowledge and experience in the customer service industry. Moreover, Access Direct’s affordable and transparent pricing requires no long-term commitment.
Key executives
John Kinskey (President)
In 1996, John Kinskey realized the potential that voicemail services had and started to provide a voicemail service in his basement. After over two decades of growing Access Direct, the company leads the telecommunication system by providing its service in all 50 states.
Messaging Service reviews and comparisons
Client testimonials for Access Direct commend the company for its reliability, professionalism, and responsiveness. One reviewer wrote, “Our customers and vendors are really surprised at how quickly we get back to them, and they love it!”
Messaging Service’s contact information
Messaging Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 877-599-6500.
References
https://www.crunchbase.com/organization/accessdirect