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Newtown Answering Service

0.0/5 • Glassdoor rating

Overview

Newtown Answering Service provides 25/7/365 live answering service, call-routing and voicemail-forwarding solutions to business owners who don’t have the luxury of being able to answer the phones 24/7 and can’t justify hiring an in-house receptionist. Our local (never outsourced) professional call center service representatives answer the phones around the clock every day of the year so you don’t have to. Our telephone answering service is here to answer your calls and provide information to your callers whenever you’re in a meeting, out in the field, running errands or just trying to relax during off-hours.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Theran Mossholder, President

Year Founded

1968

Countries of fulfillment

-

Sectors

-

Contact information

215-752-5050

https://www.newtownanswering.com


About Newtown Answering Service: Review and comparison

 

Newtown Answering Service provides remote receptionists to help keep businesses running 24/7. Clients can choose to receive messages by voicemail, email, SMS, in addition to receiving messages by pager. 

Newtown Answering Service works with all industries, including retail, medical, and property management. Their virtual office services include having a personal secretary, copy and print services, lead generation, and shipping. 

For clients and potential clients alike, the BPO offers a monthly newsletter that can be read from the website or clients can subscribe. The newsletter offers valuable tips such as “Ten Suggestions for “On-Call” Success”. The newsletter is in PDF form and can be downloaded for reference. 

Newtown Answering Service Outsourcing

Since 1968, Newtown Answering Service has been helping clients keep their businesses running around the clock. At the present time, the company has around 50 employees. 

The in-house phone answering team works directly from their office in Langhorne, and calls are never outsourced to foreign countries. They provide customized service for each business and their courteous staff strives to work as efficiently as the client’s own employees would. 

Newtown Answering Service’s BPO services and pricings

Newtown Answering Service offers the following services: 

  • Live Answering Services
  • Emergency Answering Service
  • Remote Receptionist
  • Message Delivery

Industry-specific services are: 

Service Industries

○ Lead Generation

○ Email monitoring

○ Appointment Setting

○ Virtual Receptionist

○ After Hours Answering Services

 

Medical Services

○ On-call Scheduling

○ Patient Screening

○ Emergency Service

○ HIPPA-HITECH compliance

 

Property management

○ Apartment Complex Answering Services

○ On-Call Staff Notification

○ Commercial Building Services

 

Virtual Office

○ Virtual Receptionist

○ Shipping

○ Lead Generation

○ Virtual Receptionist

Newtown Answering Service’s pricing

Pricing for Newtown Answering Service’s solutions is based on the individual’s needs. Potential clients can receive a free consultation by calling the number on the website and speaking with a Newtown Answering Service representative. 

How Newtown Answering Service outshines its competition

Benefits of using Newtown Answering Service:

  • Provides a Resource Center for all clients. 
  • Offers clients answering service 24/7, 365 days a year. 
  • Clients can have their answering service up and running within a few hours. 
  • The system allows clients to forward calls to a different number. 
  • No limit on how many people can receive messages. 
  • Clients can record their own greeting for answering services. 
  • Clients can write their own script for answering services. 
  • Onsite and offsite backup in case of emergencies. 
  • Answering services are available for multiple locations for one client.
  • Monthly Newsletter offered on the website for clients and potential clients alike. 

Key executives

At the time of this writing, there is only one Newtown Answering Service key executive listed online. 

Theran Mossholder (President) 

Mr.Mossholder has a background in business development and customer service, amongst other things. He has a degree in Finance/Information Systems from Susquehanna University. He has been with Newtown Answering Service for over 13 years. 

Newtown Answering Service reviews and comparisons

There are not many Newtown Answering Service reviews online, but they have a 3.9 listing on Google Reviews. 

 

Newtown Answering Service’s contact information

Newtown Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 215-752-5050.

Newtown Answering Service news, podcast & articles

No news, podcast & articles available for this BPO

Newtown Answering Service videos & images

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