Overview
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private
1-49
$1 mil. - $5 mil.
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Details
Emma Williams, General Manager
2010
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About NoMissedCalls: Review and comparison
No Missed Calls USA is a UK-based answering service that provides U.S. clients with live agents to answer calls for any size business. U.S.-based clients are given a direct toll-free number, which can be diverted to the client’s existing phone line if they choose.
No Missed Calls offers a pay-as-you-go answering service, meaning that clients are charged for the services used with no monthly or yearly subscription fees. Clients can choose from two different packages, depending on their business needs.
NoMissedCalls Outsourcing
No Missed Calls offers answering services for clients across the UK, and they also provide toll-free numbers to U.S. clients. In addition to its standard answering services, No Missed Calls also offers live chat assistance and telemarketing. Additional services include Message Reply, Fax to Email, and multiple business lines that can be added to one company.
NoMissedCalls’s BPO services and pricings
No Missed Calls offers the following services:
- Answering calls.
- Answering emails.
- Answering SMS messages.
- Call Transfers.
There are two pricing plans, with the most popular being the Standard Package, which allows clients to pay per call. For clients who need more flexibility, the Bespoke Package charges each call by the minute but allows call transfers for convenience.
No Missed Calls also offers additional services for an extra fee:
- Telemarketing
- Lead Generation
- Appointment Setting
- Market Research
- Database Cleansing
- Welcome Calls
- Message Reply
- Fax to Email
- Multiple Business Numbers
- Live Chat
No Missed Calls’ pricing
No Missed Calls offers two packages that clients can choose from:
Standard Package – £1/Call. Setup fee: £15. Must use at least five calls a month.
- Customizable call script and greeting
- Email messages
- SMS messages
Bespoke Package – £0.60 / minute. Setup fee: £15. Monthly management fee £25.
- Customizable call script and greeting
- Email messages
- SMS messages
- Call transfers
If a client wishes to cancel their package, they can still keep the phone number that was allotted to them. No Missed Calls allows clients to rent the number from their telecommunications provider for £7.95 per month.
Pricing for add-on services are as follows:
- Message Reply – £1.50 each
- Additional Phone Lines – £15 each
- Fax to Email – £15 to set up + £5 per month rental for unlimited faxes.
How NoMissedCalls outshines its competition
- Answers all calls within 2–3 rings.
- Offers answering services 24/7.
- Provides both UK dialing codes and US toll-free numbers.
- Provides phone number rental for clients who cancel packages.
- Pay-as-you-go pricing.
- Cutting-edge software for live chat is included for no additional fees.
- HTML codes for chat widgets that can be added to any website.
- Live chat transcripts are provided free of charge.
Key executives
At the time of this writing, No Missed Calls’ executives are not listed online.
NoMissedCalls reviews and comparisons
No Missed Calls has a 3.7 rating on Trustpilot. The company’s website lists several positive client reviews as well. Notable clients include Connections Counselling, Hunter Bevan Ltd, and Text Mine.
NoMissedCalls’s contact information
NoMissedCalls’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0330-223-4881.