Ogset Technologies

Ogset Technologies Private Limited is located in New Delhi, India. Its state-of-the-art contact center boasts a capacity of over 100 seats. 

It offers advanced contact center solutions that significantly elevate your business outcomes. Ogset’s utmost priority is delivering top-notch service to its valued clients. 

This outsourcing firm offers the highest quality in everything they offer. When it comes to its clients’ businesses, Ogset treats them as its own, striving for mutually beneficial partnerships. 

This company firmly believes that success should be achieved together, with a focus on mutual growth and excellence.

With over 20 years of call center management experience, Ogset has honed its expertise in delivering exceptional solutions to its clients.

Ogset assists clients with all their inbound and outbound requirements, offering a comprehensive range of services.

Ogset provides an extensive array of advanced services specifically designed to cater to the diverse requirements of both businesses and individuals.

Digital transformation

Tech services 

Its tech specialists utilize decades of expertise in business processes and digital technologies to empower exceptional customer experiences. With Ogset’s extensive knowledge, it is committed to delivering top-notch solutions that set industry benchmarks.

• Advisory services – Program management and technology advisory
• Data services – Integration and stewardship
• Application services – Back office automation and user engagement solutions
• Product services – Development and quality assurance
• Cloud services –  Cloud adoption and consumption
• Support services – Service desk and enterprise support

Automation investments as a differentiator

The integration of automation and virtual agents can significantly enhance the customer experience. However, to fully leverage their potential, it is crucial to prioritize the strategic redefinition of your workforce requirements. 

This realignment ensures that your people can effectively work alongside next-generation processes, tools, and technologies.

Robotic process automation

With Mytravelyogi robotic process automation (RPA), software “robots” can quickly automate both front- and back-office processes, enabling you to do more, faster, and with fewer errors—all without needing to replace or update existing systems.

Customer engagement transformation

Explore emerging offerings like social media, communities, knowledge and content management, and analytics platforms. Ogset’s omnichannel satisfaction & loyalty services are tailored to meet your needs. 

They can provide valuable assistance in leveraging these channels effectively to enhance customer satisfaction and foster long-term loyalty.

Web development

Ogset elevates your customer experience to a more human-centric encounter. Its solutions are designed to enable your operations to transition towards outcome-based commercials, aligning your business goals with tangible results.

Business process transformation

Ogset provides various services catering to sales and operations planning, including sales support and quote management. Additionally, it offers comprehensive solutions for order-to-cash activities, encompassing order management and collections. 

Ogset services are tailored to deliver tangible results for B2B and B2C organizations.

Internet marketing

If you’re looking for the best support team, partnering with Ogset is an excellent choice. It never compromises on quality, even though it offers affordable services. 

This firm believes in delivering value without compromising on the excellence of its solutions. A dedicated and friendly support team is available round the clock, 24 hours a day, seven days a week, to assist you with any queries or concerns.

Lead generation

Ogset provides a lead generation process consisting of two key components. The first involves driving traffic to your website, while the second is persuading visitors to provide their contact information.

Ogset Technologies Private Limited’s pricing

Ogset offers competitive pricing starting at $7 per hour per agent. It prioritizes quality by maintaining a robust hiring team that selects the best talent.

Rest assured, all its agents undergo comprehensive training before being assigned to handle calls.

Ogset stands out by providing cloud-based contact center solutions that enhance business results. It is similar for customers to connect with companies through multiple channels. 

Further, Ogset contact center solutions leverage cloud computing capabilities to deliver services at their fullest potential. 

This includes features such as automated call distribution, multimedia channels, logging systems, dialers, and the ability to maximize or minimize resources as needed, all tailored to meet specific requirements.

As of the current writing, the list of key executives and decision-makers at Ogset Technologies Private Limited is not publicly available.

Currently, there are no publicly available reviews and comparisons for Ogset.

While we do not have any specific reviews available for Ogset, we recommend comparing this firm with other reputable BPO providers in size, such as boutique, midsize, or large companies, both within India and other countries that offer similar services.

Ogset Technologies’s main headquarters is located in:

30 Hauz Khas, 110016, New Delhi, Delhi

Further, you may virtually reach out the company through the following contact information:

Website https://ogset.com

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In addition, you may email them at [email protected] or call +918130674097.

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