Overview
Headquarters
820 South Monaco Parkway #164, 80224, Denver, CO
Public or Private
private
Seats or staff
100-249
Revenue
$10 mil. - $25 mil.
Industries
Details
Executive
-
Year Founded
2016
Countries of fulfillment
Sectors
About Omni Interactions: Review and comparison
Omni Interactions is the most experienced work-at-home leadership team in the world. This company is based in Denver, Colorado, and was founded in 2016.
It has over 120 years of combined experience supporting seasonal ramps, growth ramps, call center transformation efforts, work-at-home outsourcing, and work-at-home consulting.
Omni Interactions operates on a virtual model based on the gig economy, allowing gig workers to work with leading brands in the US and Guatemala.
The private firm has around 7500 employees who have worked over 210,000 hours of call center and work-at-home customer service and sales support expertise.
Omni Interactions Outsourcing
Omni Interactions provides high-quality ‘Remote Brand Ambassadors’ and highly-skilled talents representing clients across email, text, phone, chat, and social media.
The boutique BPO approaches hiring by providing the broadest and deepest options that best fit a business’ mission and vision.
The firm’s on-demand and scalability services can be availed by Fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements in all industries.
Omni Interactions’s BPO services and pricings
Omni Interactions offers businesses recruitment and HR resources by giving instant access to experienced contractors with specialized skills. It also offers a security service called OmniSecure, so clients are assured that CS operations are protected.
The organization has an at-home omnichannel customer support staffing program that delivers solutions for customer service, sales, tech support, and back-office support.
Further, Omni Interactions partners with companies to give outsourced customer support for many industries, such as healthcare, financial services, retail, technology, travel and hospitality, and government sectors
Omni Interactions’ pricing
The various services delivered by Omni Interactions vary in price. The company encourages prospective customers to give them a call and see if they can save you 25% of your business costs.
You can contact direct your inquiries via Omni Interaction’s website.
How Omni Interactions outshines its competition
Compared to other BPOs, Omni Interactions offers some of the most affordable and flexible customer support solutions. The firm boasts of being trusted by some of the largest healthcare, insurance, retail, and financial services organizations in the world.
The Business Intelligence Group has awarded Omni Interactions the 2023 Outsource Provider of the Year. It’s also the fastest-growing BPO, with a 3,100% 3-year revenue growth in 2022.
Key executives
Courtney Meyers (Co-CEO)
Courtney Meyers is an army veteran who is Omni Interaction’s current co-CEO. She has been with the company since 2016 and was previously its COO and CIO.
She leads the technology innovation at Omni Interactions, creating the Omniverse — an AI and automation-embedded Intelligent Digital Ecosystem.
Karen Pavicic (Co-CEO)
Karen Pavicic is the co-CEO of Omni Interactions and has been with the firm since 2017. She also served as the company’s COO and brings years of management experience, insight into operations, and deep relationships with customers and partners.
Omni Interactions reviews and comparisons
Omni Interactions currently has a 3.5 out of 5-star rating on Glassdoor.com. The company has several case studies that feature its customers’ experiences and efforts to improve its services.
Omni Interactions’s contact information
Omni Interactions’s main headquarters is located in:
820 South Monaco Parkway #164, 80224, Denver, CO Further, you may virtually reach out the company through the following contact information:
Website https://www.omniinteractions.com
Facebook https://www.facebook.com/omnigigs
In addition, you may email them at [email protected] or call 833-648-3261.
Independent
