Overview
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private
1-49
$5 mil. - $10 mil.
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Details
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2003
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About One Outsource Direct: Review and comparison
OODC is a full-service consulting, IT, and marketing Business Process Outsourcing (BPO) services provider. Headquartered in Makati City, Philippines, this BPO firm has provided productivity-enhancing and growth-centric outsourcing solutions to its local and international market since 2003.
The BPO company focuses on providing outsourcing, consulting, and technology BPO solutions through partnerships that deliver seamless operations to companies large and small.
Nearly two decades of experience in the outsourcing industry has allowed OODC to expand its operations to big-name clients such as Shell, Metro Retail Store Group, Inc., Citibank, Wendy’s, Home Shopping Network, and New World Hotels. Currently, the company reports running with a team of between 200 and 500 employees.
One Outsource Direct Outsourcing
The BPO firm takes pride in its robust suite of outsourcing solutions, state-of-the-art IT infrastructure, customizable User Experience (UX) services, various consulting, and comprehensive customer experience BPO solutions.
In addition, OODC provides outsourcing services through different customer engagement channels, including telephone, email, social media engagement, and more. Interested parties can also connect with the company through its contact page.
Additionally, OODC maintains several partnerships with well-known names like Monday.com, OneTech, Globe, and OneTax. The company is also an affiliate of the CL Follosco Group (CLFG) of companies.
One Outsource Direct’s BPO services and pricings
OODC is an innovative outsourcing provider that offers its clients the following services:
- Consultancy
- Executive and corporate training
- Marketing research
- Project Management
- Documentation and audit
- Managed customer experiences
- Digital marketing
- Managed IT support
- Recruitment process and on-boarding
- Payroll administration
- Finance accounting
- Subtitling and translation
- Back-end support
- Sales support
- Service desk automation
- Reports-as-a-service
- UX design
Examples of industries serviced include but are not restricted to mainstream and social media, logistics, food and retail, manufacturing, telco, and real estate—among others.
OODC’s pricing
OODCs pricing is handled on a client-by-client basis through consultations and depends on individual needs and business requirements.
How One Outsource Direct outshines its competition
The firm takes pride in its end-to-end approach that provides clients with the following benefits:
- Maximized capital investments through experienced industry consulting
- Thorough marketing analysis that produces campaign insights and an ROI
- Best-in-class project management tools used to achieve company objectives
- Cost-saving professionals that deliver high-quality customer interactions
- Data security and up-to-date technology systems
- Sales professionals focused on business growth and increased revenue
- Accurate financial recording for peace of mind and minimal expenses
- UX best practices that help people discover value
- Fully integrated domain and functionality tools that create a seamless automated process
Key executives
Butch Villamor (President, CEO)
Butch Villamor has been OODC’s President and Chief Executive Officer since the company’s inception in 2003. Villamor is recognized for his in-depth knowledge, industry experience, and progressive mindset. His background is in multinational companies, managerial and executive roles, human resources, corporate training, sales, and customer service.
Mae De Villa (COO)
Mae De Villa has been OODC’s Chief Operating Officer since 2012. De Villa holds biology, management, Financial Technology (FinTech) innovation, and digital marketing certifications. Her skill set ranges from sales, marketing, operations, customer experience, supply chain management, retail, and consulting.
One Outsource Direct reviews and comparisons
OODC is an innovative full-service BPO solutions provider in Makati City, Philippines, founded in 2003. We currently do not offer any reviews or comparisons for OODC. However, interested parties are encouraged to compare this company to other medium-to-large-sized BPO firms in the Philippines.
One Outsource Direct’s contact information
One Outsource Direct’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 44) 033 022 33792.
References
https://www.glassdoor.com/Overview/Working-at-One-Outsource-Direct-EI_IE2195121.11,31.htm