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Onkar Infotech

3.5/5 • Glassdoor rating

Overview

Onkar Infotech, was founded in the year 2000 and in less than a decade has grown to become a leading technology-focused travel call centre / BPO managing end to end business processes outsourced from its clients based out of its principal target markets – the UK. Onkar Infotech’s core competence lies in successfully handling air travel business processes including air reservations, hotel reservations, car rentals, holiday packages etc outsourced from reputed travel houses primarily in the Europe. Apart from handling consumer-travel based business processes, Onkar has also endeavored and proved highly successful in managing end to end corporate-travel projects outsourced from reputed travel management companies. Onkar Infotech aims to provide its clients with the finest travel process management services with superlative customer service. With extensive travel industry experience, a highly impressive 24×7 customer contact centre equipped with state of the art technology, in-house training and development team and talented human resources, Onkar Infotech seeks to deliver a high degree of customer satisfaction on every interaction. The company’s contact centre is equipped with state-of-the-art infrastructure and trained resources capable of meeting client’s requirements in line with the SLAs.

Headquarters

-

Public or Private

private

Seats or staff

1000-4999

Revenue

$100 mil. - $250 mil.

Industries

-


Details

Executive

Anupam Goel, Head of Operations

Year Founded

2000

Countries of fulfillment

-

Sectors

-

Contact information

91-124-4004742

https://www.onkarinfotech.com


About Onkar Infotech: Review and comparison

Onkar Infotech is a travel call center and Business Process Outsourcing (BPO) services provider headquartered in Haryana, India. The company has been providing effective and affordable travel center services to a target demographic in the United Kingdom since 2000.

Onkar Infotech started as a small company and quickly grew into an organization with between 1001 and 5000 employees. The company largely accomplished this by specializing in end-to-end business processes for prestigious clients in the United Kingdom. The company quickly became an international BPO provider by honing in on this target market. 

The company boasts an annual growth rate of about 20%, working with a team of professionals who are highly skilled in customer service and passionate about delivering the best experience to every client. 

Onkar Infotech Outsourcing

Onkar Infotech is one of the leading providers of travel services for consumers and corporations alike. The company manages consumer travel and corporate travel. Onkar Infotech is especially adept at handling air travel and stay processes, such as reservations, tickets, car rentals, and similar items.  

Onkar Infotech operates an effective business model built on core values like an open atmosphere, taking pride in work, building long-term relationships, committing to seeing results, fighting for outstanding teamwork, and respecting the individual above all else. 

Onkar Infotech’s BPO services and pricings

Onkar Infotech is a leading competitor in the world of consumer and corporate travel. The company strives to provide every client with high-quality services, including

  • Air reservations
  • Holiday packages
  • Travel insurance
  • Tours
  • Hotel reservations
  • Car rentals
  • Customer care 

Onkar Infotech strives to deliver services unmatched by any other BPO provider in the industry. To do this, the company relies on a team of experts in hospitality and customer service.

Onkar Infotech’s pricing

One of the essential services that Onkar Infotech offers is competitive pricing to ensure that every client receives the best possible option for their needs. Because of this, prices vary depending on the services each client needs. 

How Onkar Infotech outshines its competition

Onkar Infotech strives to be the best in the business by offering services and solutions that are more comprehensive than others in the industry. Some of the fundamental ways that the company outshines its competition include

  • Delivering unmatched services to all clients with dedication and commitment to excellence;
  • Employing over 1000 employees who are highly skilled and passionate about delivering the best-in-class customer service;
  • Committing to traditional values that ensure clients are treated with the utmost care and respect;
  • Conducting regular in-house training with individual departments to ensure the quality and effectiveness of the company’s programs.

 

Onkar Infotech is a leading provider of travel services because its team takes great pride in its work. 

Key executives

  • Anupam Goel (Vice President)

For over 20 years, Anupam has worked as the VP of Onkar Infotech. His educational background and experience prepared him to lead the team with precision and dedication. He is highly skilled in tourism, online travel, and team management. 

Onkar Infotech reviews and comparisons

Onkar Infotech is a travel call center and BPO services provider in Haryana, India. The company works with consumers and corporations alike to outsource travel plans. The company competes with other travel center outsourcing organizations in the area.

Onkar Infotech’s contact information

Onkar Infotech’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-124-4004742.

Onkar Infotech news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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