Optum

Optum, headquartered in Minnesota, is a business process outsourcing (BPO) company specializing in the medical care industry. With cutting-edge technology, Optum offers hospitals and medical offices high-powered and efficient solutions to health care needs.

As a subsidiary of United Healthcare, Optum encompasses all necessary processes and protocols that keep hospitals and offices running. Their modern outsourcing practices can help administration, practitioners, medical professionals, and families with healthcare issues.

With 10,000 employees nationwide, Optum has the capacity and resources to aid many different clients in the industry. With an increase in outsourcing, especially in the medical field, it is likely that Optum will continue to expand in the coming years.

In addition to the United States, Optum provides outsourcing services to over 150 countries. Optum also services over 100,000 practitioners and 127 million consumers. The firm offers modern health solutions with: 

• Data And Analytics
• Health Care Delivery
• Pharmacy Care Services
• Population Health Management
• Health Care Operations
• Advisory Services

As a company, Optum has been given the honor of receiving many different accreditations. Of these awards, some of the top accomplishments include the NCQA Accreditation for Population Health Program and URAC Accreditation for Health Call Center.

Taking on the many tasks associated with all aspects of healthcare operation and billing, Optum has a variety of services that they offer to their clients. Some of the top offerings include:

• Pharmacy Services
• Health Care Services
• Specialty Pharmacy Services
• Health Plan Management Services
• Business Operating Services
• Revenue Performance
• Analytics Performance
• Practice Performance
• Subscription Tracking
• Consulting

This list of BPO services is not comprehensive of what Optum provides. As a part of United  Healthcare, Optum can provide necessary services for common issues and those that come up over time.

Optum’s pricing

As a customized service provider, Optum does not have generic packaging with designated price points. Optum provides custom quotes for prospective clients to meet the exact needs of their health care office or hospital. To get an accurate pricing estimate, it is best to reach out to Optum’s sales team through their company website. 

With its many accreditations and its connection to United Healthcare, Optum is highly recognized in medical process outsourcing. With its reach of over 150 countries and over 27 million consumers, they are well established in the field and have set a precedent for other BPO’s with their high level of service and detail.

Amar Desai (President and CEO)

Amar Desai has been with Optum since 2019 and has served in the role of President and CEO since starting with the company. Amar primarily oversees the California region of clients.

Scott Green (CEO)

Scott Green has been with Optum since 2019, serving in the role of CEO. Scott primarily oversees clients in the Maryland area. 

As a top company in the medical care outsourcing industry, with many awards and accreditations, Optum has earned a reputation for itself and its services. Optum can be compared to other BPO’s such as Real-Time Outsourcing Services, WELL Received, and Access Healthcare.

Optum’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.optum.com/

LinkedIn https://www.linkedin.com/company/optum

Facebook https://www.facebook.com/myoptum

In addition, you may email them at [email protected] or call +63 285885362.

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