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Outsource Consultants

3.0/5 • Glassdoor rating

Overview

Outsource Consultants is a call center outsourcing advisory firm that specializes in matching companies with outsource call centers that are a perfect fit. With our team’s over 150 combined years of call center industry experience, we are uniquely positioned to initiate lasting partnerships between our clients and BPO providers.

What Outsource Consultants offers its clients

Inbound Call Center Services
Outbound Call Center Services
Outsource Call Center Services Channels
Other Outsource Services

How Outsource Consultants outshines the competition

Outsource Consultants has unmatched experience in all aspects of the call center industry, and we can be a valuable partner to your organization no matter your need.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Chad Svihel, Vice President of Operations

Year Founded

2013

Countries of fulfillment

-

Sectors

-

Contact information

1 888-766-4482

https://www.outsource-consultants.com


About Outsource Consultants: Review and comparison

If you’re a business owner looking for a reputable, dependable call center to assist your business operations, Outsource Consultants may have the perfect one for you. 

Many companies utilize business process outsourcing (BPO) to help their business operations run as smoothly as possible. 

Outsource Consultants frees up time and resources so that your company can focus entirely on their base operations and ensure that their customers’ needs are being taken care of. 

Call center work is one of the most-utilized types of BPO. In this competitive field, it’s not always easy for a company to choose the call center BPO that’s right for them. That’s where Outsource Consultants come in. 

Several companies are offering similar services right now, but Outsource Consultants has a unique method of matching businesses with BPO’s. It is a method that’s been proven to work again and again.

Outsource Consultants Outsourcing

Outsource Consultants is an agency that matches businesses with the right BPO for their outsourcing needs. The company was founded in 2013 and has been helping business owners find their perfect outsourced call center services ever since. 

The dedicated professionals at Outsource consultants and dedicated to ensuring your company’s customers are always met with a friendly, knowledgeable call center agent.

Outsource Consultants’s BPO services and pricings

Outsource Consultants’ services include advising and guiding business owners and decision-makers toward the right BPO for them. 

Outsource Consultants draws from a vast database of screened and vetted agencies. They take into consideration all the company’s call center needs. Some examples may include the need for:

  • Bilingual agents 
  • Agents based in a specific location
  • Agents well-versed in customer interaction for a particular product or industry 

Outsource Consultants pricing

Pricing for Outsource Consultants’ services varies depending on what services are needed. If you want to find out what costs would look like for your company’s needs, your best course of action is to call Outsource Consultants directly for a quote or request a free cost proposal.  

How Outsource Consultants outshines its competition

Outsource Consultants has a team of leading executives who have put many years into the industry and understand it front and back. 

From that understanding came the vision for Outsource Consultants. Their goal was to build a database that not only lists vetted BPO’s but breaks down in detail what each one has to offer in talent and experience. That way, it’s easy to find exactly what a client wants. 

Key executives

Casey Kolarz (Founder and President)

Outsource Consultants’ founder Casey Kolarz worked for a different BPO company for 20 years. His experience helped him better understand what was needed and what should be changed in the industry. He learned over the years that compatibility was the key to a successful relationship between an organization and a BPO, which led him to found Outsource Consultants.  

Outsource Consultants reviews and comparisons

A reading of reviews for Outsource Consultants shows clients saying they made the right choice when using the company’s services. Satisfaction with Outsource Consultants’ professionalism, knowledge, and conscientious service is an ongoing theme in the reviews. 

Outsource Consultants has been named one of the fastest-growing companies in America in 2019 and 2020 and the 12th fastest-growing company in the Twin Cities in 2020. 

There are other companies offering BPO matching services in the area. Not all provide the same detailed matching and analytics level as Outsource Consultants. Be sure to do your research and choose the company with the experience and technology to get the job done. 

 

Outsource Consultants’s contact information

Outsource Consultants’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 888-766-4482.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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