Overview
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private
1-49
$1 mil. - $5 mil.
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About Outsourcing 4 You: Review and comparison
Outsourcing 4 You is an Egyptian BPO company founded in 2019. The company specializes in call center and back-office solutions. With over 500 employees, the company is committed to helping clients expand while increasing operational efficiency.
Outsourcing 4 You Outsourcing
The company’s main headquarters are situated in Maadi, Cairo. Staff is multilingual, flexible, and capable of high-quality interactions, whether clients are local or international.
While customers mainly engage with on-site operators, the business also includes expert consultants from around the world.
The company trains local operators to understand clients’ needs from multiple sectors, including accounting, finance, automotive, construction, customer research, technology, and more.
Outsourcing 4 You’s BPO services and pricings
Outsourcing 4 You offer diverse outsourcing solutions. From back office to technical support, the company connects clients to customers through a variety of tools. Some of the company’s solutions include:
- Cross-selling & up-selling
- Data verification
- Lead generation
- Marketing strategy
- Services appointment
- Scheduling surveys
- Technical support
- Telecommunications support
Outsourcing 4 You’s pricing
The company does not publicly disclose pricing for its services. However, prospective clients may contact the company directly to consult on potential solutions and cost estimates.
How Outsourcing 4 You outshines its competition
The company gets to know its clients. By understanding how the image a client wants to project, the company shares its client’s goals. Staff trained to reflect client values and aspirations.
Additionally, the company focuses on customer loyalty. Although gaining customers is crucial to growing a business, strategizing acquisitions first can cost 4 to 10 times more than maintaining current customer relationships.
Previous clients have experienced 100% customer retention rates. When customers are satisfied, they do some of the legwork of sharing your brand. Along with other strategies, Outsourcing 4 You promotes customer care as a primary selling point.
The company uses real people, not machines, creating more satisfying customer care connections. The BPO develops teams to approach customers with empathy and expertise to enhance brand loyalty. The staff is adaptable and confident in their ability to produce results.
Results are measured to ensure client needs are satisfied. One such quality monitoring strategy includes a line management system to analyze individual calls. In addition, with an electronic documentation system, the staff maintains records accurately and efficiently.
Key executives
Jon Webster (Consulting Finance Director)
Jon Webster is a certified accountant with over 20 years of experience in the finance sector. His focus on analysis and insight provides clients with strategies for valuable decision-making and improved performance.
Dinah Elshiekh (HR Manager)
Dinah Elshiekh joined the company in 2020. She engages with staff to encourage professional growth and commitment to company values.
Outsourcing 4 You reviews and comparisons
Public reviews for Outsourcing 4 You are limited. However, the company website features testimonials. Notably, clients stand by the company’s ability to provide robust support.
As a relatively small and young company, it is comparable to BPOs of similar size that partner with small to medium-sized enterprises. Examples of competitors include Perfect Solution Outsourcing, Wasla Outsourcing, and Teleconnect Contact Center.
Outsourcing 4 You’s contact information
Outsourcing 4 You’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 012 7825934.
References
https://www.glassdoor.com/Overview/Working-at-Outsourcing-4-You-EI_IE4457903.11,28.htm