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Pandr

4.7/5 • Glassdoor rating

Overview

We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle.

Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients.

That’s the PANDR difference, and we will never compromise this for profits.

What Pandr offers its clients

The working from home phenomenon that COVID necessitated showed business that remote working was viable, practicable and efficient. It did not begin a surge in Business Process Outsourcing (BPO). The market size for global outsourcing reached $92.5 billion before the pandemic. It did, though, give it a greater legitimacy.

Outsourcing company, Pandr, is one of the companies leading that new legitimacy. It only takes on A level staff. Jesse King, Director of Pandr, explains, “We pride ourselves in hiring A Players only in our company. An ‘A player’ is a high performer who is in the top 10% of talent available. We identify these people using an internationally respected hiring method employed by companies such as IBM & Coca Cola.

“These high-functioning staff are changing the face of Business Process Outsourcing,” he adds. “And the timing is right for them to do so. Many businesses have had to scale back full-time staff in the last two years. They are beginning to feel the pressure of the operational challenges that this can cause. With fewer staff, completing tasks on time becomes harder and completing tasks to the standard needed a worrying challenge. When they consider outsourcing, they demand staff that maintain the standard of quality for which they are known.”

With the global Business Process Outsourcing industry predicted to increase to $81.5 billion by 2023, rising at a CAGR of 3.51%, and reach $230.3 Billion by 2027 (reportlinker.com), Pandr has been adapting to anticipate the needs of a changing market. One area of focus is its two-tier service, in response to the financial tightening that many businesses have undergone because of the pandemic. The company, which is based in Melbourne Australia but services corporations also in the USA and UK, has expanded its staff office in Legazpi, Philippines. Its Filippino staff are available for approximately up to seventy percent of the cost of American workers and Pandr can create a designated remote office in Legazpi for customers so that their outsourced staff can work together.

“With their outsourced team in one place and communication able to flow freely across it, companies can benefit from the streamlining of their complex tasks,” Jesse noted. “This is especially beneficial when a high level of expertise is needed, or when multiple roles are outsourced – admin support and customer service, for example.”

There is no doubt that the BPO industry has an opportunity presented to it as the business world leaves COVID behind. But it must rise to the challenge of meeting the changed needs of the post-pandemic world. This is a reality that Pandr has already taken on board.

How Pandr outshines the competition

We're proud to say that PANDR has been certified as a Great Place to Work for the second year. No two years are the same in the pandemic era, and staying ahead of the curve when it comes to innovation for companies keeping their employees engaged in this new working age is no small feat.

I know I speak for everyone when I say our company is sincerely grateful for our incredible Employee Relations & HR Team, who've worked tirelessly at setting an industry-benchmark level of employee engagement. I am very proud of our company in this regard. PANDR is continuing to grow rapidly, and we are thankful for the recognition given to us by Great Place To Work, as this further helps us in our endeavour to attract the best staff possible for our clients. Most companies have felt the job market squeeze globally, and it's more important than ever to attract great talent, and GPTW has helped us here. GPTW's Emprising™ software is a critical tool used currently in our business.

Understanding better how our employees feel about being at our company is invaluable, as well as unlocking many deeper insights and metrics that are critical to us making better changes regularly for our company."

Pandr company structure

Outsourcing Experts of the SME Space. We have walked the exact path you are taking previously.
Let us guide you through the next steps with our expertise and introduce you to your new team members.

Sample highlight service offering of Pandr

No Risk Recruitment...

1. Give us the brief .
2. Let us find the talent.
3. Pay nothing until you find the RIGHT people.

Headquarters

5/140a Chapel St, 3181, Windsor, VIC

Public or Private

private

Seats or staff

100-249

Revenue

$1 mil. - $5 mil.

Industries
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Insurance
  • Legal
  • Others
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Jesse King

Year Founded

01/01/2016

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Office Leasing
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

1300 014 383

https://www.pandroutsourcing.com


About Pandr: Review and comparison

Pandr Outsourcing is an Australian outsourcing company with expertise in helping businesses grow, increase revenue, and improve productivity through outsourced teams.

Using hiring techniques valued by major companies like IBM and Coca-Cola, Pandr Outsourcing pinpoints only the best workers for your company. 

Guaranteeing that within three days clients will already begin to see improvement in their operations, Pandr Outsourcing gives top-notch experience. They even offer a free service to anyone that isn’t blown away by their solutions, with their unique risk-free three day trial. 

They style themselves as “like having an HR team next door.” Clients may add more team members when necessary and it all evens out to a much lower cost than if they were to hire themselves.

Their effective approach has made them one of Australia’s fastest growing outsourcing companies.  

Pandr Outsourcing

Pandr Outsourcing primarily does its outsourcing with workers from the Philippines deployed to companies in Australia. Their main staff office is even based in Legazpi City, Albay.

The easy and low-cost solutions they offer allow teams to move quickly and productively, like having an HR team right next door.

Pandr’s BPO services and pricings

Pandr Outsourcing offers four main services: Admin Support, Customer Service, Appointment Setting, and Finance Support. 

They deliver back-end processes and full admin tasks so the company’s core team can focus on more critical decisions. Pandr Outsourcing ensures highly-trained, highly-motivated, and highly experienced employees to provide professional support. 

Pandr Outsourcing’s pricing

For those interested in availing of Pandr Outsourcing’s services, they may be contacted on their website to begin with a free consultation.

How Pandr outshines its competition

Pandr Outsourcing claims they don’t just hire any available staff to fulfill needs as quickly as possible. Instead, they go beyond and make sure that the employees that are hired fit not only the job description, but will also make appropriate additions to existing teams. 

From their workforce pool, they scour through the top 10% in order to hire the best, who they call “A-players.”

They also provide consultation so that companies can make the best use of their staff and customize them to meaningful roles.  

Key executives

Anthony Gunter, CEO/Director 

Anthony Gunter has more than 17 years of experience in building outsourced teams. From growing staff from just a handful to over 600, he now leads Pandr Outsourcing in putting together offshored teams for small and medium companies. 

Pandr reviews and comparisons

Pandr Outsourcing comes highly recommended from its clients. On their own website are snippets of testimonials from some of them, and they all praise the ease of work that Pandr has given them. 

Outsourcing by Pandr Outsourcing is said to allow their clients more freedom from repetitive office tasks and higher productivity in company direction. They have been especially helpful to smaller companies. 

Great Place to Work® lists Pandr Outsourcing as fifth recipient of Philippines Best Workplaces 2022. Employees echo the sentiment, complimenting the company culture and collaboration.

Pandr’s contact information

Pandr’s main headquarters is located in:

5/140a Chapel St, 3181, Windsor, VIC

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 014 383.

Pandr news, podcast & articles

Pandr videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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