Overview
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51-200
$1 to $5 million (USD)
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About Professional Answering Service: Review and comparison
Proans.com is a traditional contact center solutions and Business Process Outsourcing (BPO) provider. Headquartered in Rialto, California, this BPO firm has provided cost-effective outsourcing solutions to its national market since 1972.
The expanding BPO company focuses on providing personnel-centric BPO solutions that meet and exceed client expectations.
Nearly five decades of experience in the outsourcing industry has allowed Proans.com to expand its operations to the contiguous United States. The company currently reports running with a team of 49 employees and reports an annual revenue of $9 million.
Professional Answering Service Outsourcing
The BPO firm takes pride in its highly professional approach, reliable technological systems, and enjoyable customer experiences. Interested parties can also connect with the company through its contact page.
Additionally, Proans.com is proud to hold offices in multiple major cities across the US, including New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Diego, San Antonio, Dallas, Detroit, San Jose, Indianapolis, Jacksonville, San Francisco, Columbus, and Austin. The company aims to continue its expansion along with its technological growth.
Professional Answering Service’s BPO services and pricings
Proans.com is a traditional call center outsourcing provider that offers its clients the following services:
- Account setup
- Scripting
- Pre-screening calls
- Dispatching calls
- 24/7/365 call answering and support
- Emergency backup services
Examples of industries serviced include but are not restricted to medical services, legal services, municipalities, and insurance agencies—among others.
Proans.com’s pricing
Proans.com offers clients a free 20-minute trial as well as a free quote for prospective clients. Pricing plans range from basic, economy, pro, and premium. Rates start at $60 per month and go as high as $850 per month, depending on the number of call minutes purchased.
Clients can choose annual or semi-annual billing—no credit card required for enrollment. For more information on Proans.com’s various pricing options, prospective clients can visit the company’s pricing page.
How Professional Answering Service outshines its competition
The firm takes pride in its industry-specific call center solutions that provide the following benefits:
- Excellent quality care and patient guidance
- Flexible, seasonal support
- Experienced discretion for doctor dispatch
- Monthly, semi-annual, or annual billing
- Advanced screening methods for attorneys
- Inmate collect call abilities
- Constituent experience
- Rapid emergency and disaster response
- Tailor-created government hotlines
Additionally, Proans.com has been recognized for creating a positive work atmosphere for clients and employees.
Key executives
Rob Beecham (President)
Rob Beecham has been Proans.com’s President since 1997. Beecham is recognized as a well-rounded executive in terms of background and skillset. These include call center expertise, telecommunications, customer experience, extensive telemarketing knowledge, call processing, call center development, marketing communication, and operator management.
Professional Answering Service reviews and comparisons
Proans.com is a traditional cost-effective call center and BPO solutions provider in Rialto, California, founded in 1972. We currently do not offer any reviews or comparisons for Proans.com. However, interested parties are encouraged to compare this company to other small-to-medium-sized BPO firms in the continental United States.
Professional Answering Service’s contact information
Professional Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1-(833)-651-7890.
References
https://www.glassdoor.com/Overview/Working-at-Professional-Answering-Service-EI_IE1382373.11,41.htm