Property Management Virtual Assistant

After more than 20 years of working in the Property Management Industry, CEO Tiffany Bowtell knew there had to be a better way to make growing a rent roll fun and profitable while still managing all the admin deadlines, compliance, legislation and delivery of a great service to Landlords and Tenants. She knew the industry needed new insights and a fresh approach that wasn’t just tech related.

After working as a Property Manager for more than 15 years, Tiffany went on to become the Head Trainer at Console and cloud-based PropertyMe Training Partner. In addition to her Training and Consulting company Property Management Institute of Training, she consulted to more than 6,000 agencies and trained more than 20,000 Property Managers in best practice, software and compliance throughout Australia and New Zealand.

In 2016 her clients began demanding higher levels of quality support that were efficient and cost effective. Hence the creation of Property Management Virtual Assistant. She set up offshore operations in the Philippines with headquarters in Brisbane, Australia and began the long journey into teaching and systemising more than 1,600 back-end processes to fully outsource, run and manage the administration of a property management business.

With more than 90 employees, 50+ agencies under full time support and 40,000+ Residential properties under admin management, PMVA continues to grow and expand their services. They have seen more than 700% growth in 2017/18 and became finalists in the 2018 Telstra Business Awards making it into the Top 5 businesses in Queensland operating less than 3 years.

With further plans for expansion into the future PMVA is focused on reducing their clients fixed operating costs by $100,000 per year while at the same time increasing their capacity to add a further 200 properties to the rent roll without recruiting or training any additional local staff.

What Property Management Virtual Assistant offers its clients

Some of the unique benefits of Premium Outsourcing include;
* Dedicated Australian Outsourcing Technicians
* 121 In office consulting
* Over 1,600 tasks and Master Business Blueprint process documents (customized for life)
* A personalized implementation plan
Dedicated Virtual Assistant with more than 200 hours of Property Management Training Academy experience
* Recruitment for life
* Dedicated Management and Support team of 6 Full-Time staff
* Full Time back up VA to ensure 100% uptime, year round

How Property Management Virtual Assistant outshines the competition

After more than 20 years of working in the Property Management Industry, CEO Tiffany Bowtell knew there had to be a better way to make growing a rent roll fun and profitable while still managing all the admin deadlines, compliance, legislation and delivery of a great service to Landlords and Tenants. She knew the industry needed new insights and a fresh approach that wasn’t just tech related.

After working as a Property Manager for more than 15 years, Tiffany went on to become the Head Trainer at Console and cloud-based PropertyMe Training Partner. In addition to her training and consulting company Property Management Institute of Training, she consulted to more than 6,000 agencies and trained more than 20,000 Property Managers in best practice, software, and compliance throughout Australia and New Zealand.

Property Management Virtual Assistant company structure

Operated by our CEO, Australian Real Estate Industry expert Tiffany Bowtell, PMVA runs a unique hybrid model with the Australian team dedicated to working alongside our Clients doing 121 in office consulting and having dedicated outsourcing technicians in Australia and our Philippine office team which is composed of significant experienced leaders and professionals with highly-trained virtual assistants in the field of property management.

Sample highlight service offering of Property Management Virtual Assistant

PMVA provides property management companies with a high-quality, cost-effective offshore, industry trained administration service that cuts the usual property management labor cost by up to fifty percent and PMVA oversees all aspects of this international business. Clients hires Vas from PMVA and are trained to do the tasks they need help with. PMVA provides “Time” for her clients. Having time means they can go out and meet new clients to gain more profit in their business. PMVA shows an effective and efficient way by completing all administration works. PMVAs also care most for their clients business and growth.