Overview
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private
10000+
$1 bil. - $5 bil.
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About Qualfon: Review and comparison
Qualfon aids in top-tier communication technology for business owners. They aim to provide the best strategies and techniques to manage all aspects of your business.
One unique aspect this BPO prides itself on is taking care of its employees. They believe that when their employees enjoy the work they do, they can better help their customers. This innovative BPO offers multiple services that work well when used in conjunction with each other to give your customers the best experience possible.
Though they are based in the United States, Qualfon has over 15,000 employees in locations worldwide.
Qualfon Outsourcing
Employees are spread out in ten states, offering a variety of lifestyles that suit their employees. This global company also has sites not only nearshore but offshore, allowing them to continually expand.
Qualfon believes that understanding different cultures is important for understanding people better as a whole. This philosophy has allowed them to expand globally. There are facilities in the Philippines, Central America, and South America to name a few.
Qualfon’s BPO services and pricings
Some of the state of the art services Qualfon offers include:
- Customer support
- Digital marketing
- Direct marketing
- Print-on-demand
- ePublishing
- Creative design
- Fulfillment
- Inventory management
- Data and analytics
- Multichannel response management
- Back office
With Qualfon, you can do it all in one place. All you need is one BPO to provide customer care and support, lead generation, retention, and sales.
Qualfon’s pricing
Qualfon’s pricing can vary depending on which services you require, though bundling with this BPO may lead to more savings in the long run. To determine what your cost estimate would be, contact Qualfon for a quote.
How Qualfon outshines its competition
Qualfon is a community-centered BPO that is deeply committed to providing the best possible work environment for its employees. When employees are able to grow as individuals, they can better provide top-tier service for their customers.
Their employees are able to partake in programs that promote personal development. Not only can this help them to expand as individuals, but they are then better equipped to help their customers expand. Because this firm takes exceptional care of their employees, you know they can take care of you as well.
Key executives
Mike Marrow (CEO)
Since 1966, CEO Mike Marrow has made it his responsibility to ensure that the company lives by its mission of creating remarkable experiences for both employees and clients.
Doug Kearney (President and CEO)
Prior to working with Qualfon in 2017, Doug Kearney was CEO of Dialog Direct for three years. Doug works to continually improve both the business and treatment of people, both within the communities of operation and in the office.
Qualfon reviews and comparisons
At the time of writing, there are no public reviews from clients of Qualfon. We recommend making comparisons of BPOs with similar missions and locations in the United States, such as SupportNinja. SupportNinja is located in the United States and offers similar services for its clients.
Qualfon’s contact information
Qualfon’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 877-261-0804.
References
https://www.glassdoor.com/Overview/Working-at-Qualfon-EI_IE537481.11,18.htm
https://www.crunchbase.com/organization/qualfon