Responda AB

Responda provides professional, high-quality answering services for companies worldwide. They rely on customer collaboration to ensure the best services for clients and offer customized solutions to your business needs.

The company believes its employees are the foundation of the company. They provide training and support to ensure competent, friendly, and hard-working employees, so your business success becomes their highest priority.

Danderyd, Sweden, hosts Responda’s main headquarters, where customer service, reliability, and long-term goal setting take precedence.

Employees come together in a professional work environment, and with over 70 employees to cover the needs of more than 800 companies, Responda’s first-class platform shines

The BPO’s primary services include relief from incoming calls. Their answering service offers:

• Low call wait times
• Staffing assistance
• Quick response time
• Trained operators
• Professional operators

And more.

Full-time telephone operators ensure customer care takes priority. Customer service responses from specialists can handle your calls on a full-time or temporary basis, depending on your needs. They promise professionalism in every interaction.

Calendar connection services help focus your business and stay on task. They integrate with Google, Outlook, Lotus Notes Domino, and more to automatically update your calendar events.

Responda also offers mobile referrals, ensuring you’ll never be too far from a connection. You can simply press a button to tell them you’re unavailable, and they’ll handle your calls, send emails or text messages to colleagues, and update your availability department-wide.

Pricing depends on the services required.

Responda’s pricing

Because each client’s portfolio is individually crafted, pricing is unavailable. Contact them directly for a quote.

Responda has memberships with Almega, Kontakta, Trygg Kundkontakt, and Untonen, demonstrating their continuing commitment to excellence in customer service. 

Customized solutions, hand-picked employees, and gender equality in the workplace are just a few of the highlights of how Responda goes above and beyond expectations.

While the company doesn’t provide a list of key executives, it is important to note that the company, founded in 2008, focuses on solid experience, understanding of the market needs, future technology, and building the flow of conversation to ensure customer and caller satisfaction.

Customer-friendly, high-quality collaboration at Responda means that your business’s competitiveness rises to the challenge. Responda places high value on centering their business plan and goals around customer needs.

With an average company growth of 15% in the past six months and a low turnover rate of employees, your business will find familiarity with the team focused on your success. 

Many of their employees studied at the KTH Royal Institute of Technology in Stockholm, Sweden’s most prestigious and largest technical university. This educational background promises the best-trained employees, making your business investment worth every dime.

Their client list includes Pagen, Stockholms Ögonklinik, Nutricia, Svensk Direktreklam, Formpipe, Swebus, Studsvik, Besqab, Dreamwork, and Brandson. Clients find great results through working with Responda and continue to choose Responda because of their care for clients and employees alike.

Responda AB’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.responda.se

LinkedIn https://www.linkedin.com/company/responda-group-ab

Facebook N/A

In addition, you may email them at [email protected] or call 08-120 420 00.