Overview
-
private
50-99
$10 mil. - $25 mil.
-
Details
Mogamad Gierdien, Director Of Operations
2005
-
-
About SA Commercial: Review and comparison
SA Commercial is an innovative outsourcing center versed in providing Business Process Outsourcing (BPO) services to its clients across various industries.
The company prides itself on top-notch client contact solutions that it tailors specifically to each business’s individual needs. SA Commercial is headquartered in Cape Town, South Africa.
The firm has kept a respectable business by providing top-tier outsourcing services since 2005. SA Commercial prioritizes adaptability, community, excellence, innovation, growth, and connection with their clients.
With over a decade of experience in the field, they have a center providing top-of-the-line services on a global scale. The company’s current size is 51-200 employees.
SA Commercial Outsourcing
The firm explores all modalities to ensure that they focus on quality and custom solutions that serve the needs of its client’s customers.
The firm takes pride in its customer-centric approach combined with state-of-the-art technology and dynamic omnichannel solutions by employing state-of-the-art technology.
SA Commercial is ISO accredited and a level 1 BBBE contributor, which is a top-quality management certification. The company aims to contribute to South Africa’s growing outsourcing industry by generating new job opportunities and world-class service levels regularly.
SA Commercial’s BPO services and pricings
SA Commercial is a dynamic outsourcing provider that offers the following services to a wide variety of industries:
- Business Process Outsourcing (BPO) services
- Outsourced customer services
- Outsourced lead generation
- Outsourced research services
- Data and back-office services
- Client service management
- Cross-selling/upselling
- Outsourced tech support services
- Order fulfillment
- Campaign management and control
- Online and e-support services
SA Commercial’s pricing
SA Commercial’s pricing is subject to the specific order by the client. Depending on what the client aims to achieve, the company draws up a cost that efficiently suits the client’s budget.
How SA Commercial outshines its competition
SA Commercial prides itself on a flexible and adaptable business model that allows clients to thrive on their individual strengths.
The firm shuns a one-size-fits-all approach that only applies the same model of BPO to all clients. Instead, it commits to the process of understanding the various modalities of a business and exploring that for world-class solutions. Here are a few of them:
- Innovative interventions of customer experience
- Excellent technology platform and resource infrastructure
- High-performance culture
- Motivating and empowering their agents;
In addition, SA Commercial continually gets signed out by its client regarding its willingness and ability to collaborate effectively without compromising professionalism or quality.
Key executives
Mogamad Gierdien (Director Of Operations)
Mogamad Gierdien has been SA Commercial’s Director of Operations since 2008. Gierdien is recognized as an outstanding leader with expertise in operations management and operational excellence of service delivery.
SA Commercial reviews and comparisons
SA Commercial is an innovative contact center and BPO solutions provider in South Africa. Here’s a review of the company’s services by one of their longtime clients.
“Their systems are dynamic, ensuring maximum required efficiency and productivity of applied resources. The systems are agile and adaptable, allowing for upgrades to campaigns, and processes with minimal production interruption.”
SA Commercial’s contact information
SA Commercial’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0861 868 788.
References
https://www.glassdoor.com/Overview/Working-at-SA-Commercial-EI_IE2945022.11,24.htm