Overview
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private
500-999
$10 mil. - $25 mil.
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About Select Voicecom: Review and comparison
Select Voicecom is a business process outsourcing company in the form of an off-shore call centre. This state-of-the-art call centre helps businesses with a range of services.
In 2008 a group of Australian and American business executives founded Select Voicecom. They wanted to combine their experience in call centre services, sales, marketing, and information technology to provide call centre access and support to small and mid-sized businesses.
Select Voicecom Outsourcing
The company’s headquarters is in Cebu City, Cebu in the Philippines.
Composed of 600 full-time employees, Select Voicecom is well-equipped to help businesses wishing to outsource their primary functions for greater company flexibility, time, efficiency, and overall productivity.
This company’s greatest asset is its time and experience in the call centre outsourcing industry. This company has 12+ years of industry experience and has worked with 120 clients and counting.
Select Voicecom’s BPO services and pricings
Select Voicecom has trained agents to provide unique offers to clients. They can support businesses’ call centre needs through a variety of services, including but not limited to:
- Customer service
- Inbound call centre
- Email and chat live support
- Billing inquiries
- Conference and event registration
- Reservations
- Scheduling
- Billing
- Order taking and order processing
- Customer retention
- Telemarketing
- Outbound call centre
- Cold-calling
- Sales and lead generation
- Market research
- Sales and product promotion
- Appointment setting
- Surveys
- Data Verification
- Follow-up
- Tech support
- Support for software, hardware, mobile apps, and more
- Business support services
- Back-office administration
- Data entry
- Data mining
- Account management
- Record Maintenance
- Call overflow
- Billing
- Research
Select Voicecom’s Pricing
Pricing is dependent on a business’s specific needs but remains affordable regardless of the level of support.
This company’s all-inclusive hourly prices range from 7.90 USD per hour up to 12.00 USD per hour.
The number of agents, technical skills required of those agents, and overall level of support will determine the exact costs. These are all-inclusive costs, so there are no startup fees or any hidden fees.
How Select Voicecom outshines its competition
Select Voicecom has become a global name in the call centre outsourcing industry because of its ability to stand out from the competition.
This company has manageable operating costs that can fit the budget of small and mid-sized organizations.
However, their budget-friendly prices do not detract from the high-quality standards they guarantee for each of the services they provide.
Select Voicecom’s BPO facility uses quality office technology which includes VOIP systems, emergency power generators, enterprise-grade IT infrastructure, fully-equipped hardware and software packages, and more.
Last but not least, Select Voicecom gives businesses flexibility in timing out their projects and getting the most appropriate level of support for their specific needs.
This flexibility is available because businesses can decide whether they want long-term support or work on a project-based contract.
Due to their desire to meet companies’ unique goals, Select Voicecom has proved that it knows how to outshine its competition.
Key executives
Mark Alan Shapiro (President)
Mark Alan Shapiro is the President of Select Voicecom, as well as the President and CEO of its sister company Executive Boutique Call Center.
Select Voicecom reviews and comparisons
Businesses in a variety of industries (medical billing, business class travel, telecommunication, photography, etc.) have provided positive reviews of Select Voicecom.
The Director of Operations at a US tech support company in Florida, a staff member at a meal delivery company in Australia, and a Marketing Director in Seattle all found significant, measurable success through working with Select Voicecom.
Select Voicecom’s contact information
Select Voicecom’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (+61) 280155330.
References
https://www.glassdoor.com/Overview/Working-at-Select-VoiceCom-EI_IE4873837.11,26.htm