Overview
-
public
10000
Over $5 bil.
-
About Serco: Review and comparison
Serco Global Services is a BPO that acts as a vital part of the Serco Group. The business provides public services to governmental agencies in more than twenty countries. The company’s provisions cover a similarly wide variety of specialties, like technology services and asset management.
Since its doors opened in 1988, the larger company has worked towards the goal of offering professional services to government bodies throughout the world. With a specialty in creating customized solutions for client needs, this BPO can handle a wide variety of services to society at large.
With multiple decades of experience, you can expect several polished services offered in more than 20 countries. The total team size of the combined companies working as Serco tops 50,000. Public trust in this company is tied to governmental trust throughout the entire world.
Serco Outsourcing
With global solutions for multiple government agencies, Serco can not only reach a large number of industries but a large number of countries as well. They have worked for clients in the United Kingdom, Europe, North America, the Middle East, the Asia Pacific area, and Asia.
Serco’s BPO services and pricings
Serco is a gigantic outsourcing company and support contractor. Their government-focused solutions include:
- Providing public service to a variety of sectors
- Running advanced train services
- Delivering essential support to organizations like armed forces
- Having open contact lines 24/7
- Keeping up with environmental concerns across the world
Serco touts a large range of services for a variety of key parts in the realm of public service.
Serco’s pricing
Serco’s pricing will depend on the requirements and needs of each client in each of their operational regions. They do have a contact page for each of the main six locations they operate in, but as those regions cover continents in some cases, you will find their offerings can vary considerably in specificity.
How Serco outshines its competition
Serco specializes in professional public support across many key market sectors like:
- Defense services for support of critical military installations and contracts
- Healthcare management, optimization, and safety
- The security and improved safety of any justice system
- Immigration cycle security, welfare support, and sensitive management
- Upkeep and development of transport services like railways and ferries
- Citizen services like contact center operations and local waste management
Strategic solutions tailored to specific areas across the world are a specialty of this company. Their decades of experience have helped them secure over 500 contracts across its service areas.
Key executives
B. Chandramouli (CEO for the Americas and Offshore Operations)
- Chandramouli has been the chief executive officer of Serco operations across multiple facilities since 2007. He is responsible for twelve total locations and handles client relations in verticals like banking, healthcare, retail, and more.
Serco reviews and comparisons
Serco is a large company with considerable documentation across websites like Glassdoor and Crunchbase. It also takes the number eight spot on an Outsource Accelerator list of the thirty top BPOs operating in India.
Serco’s contact information
Serco’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 44 (0)1256 745900.
References
https://www.glassdoor.com/Overview/Working-at-Serco-Group-EI_IE10228.11,22.htm
https://www.crunchbase.com/organization/serco