Overview
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private
100-249
$25 mil. - $50 mil.
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About SHORE Solutions: Review and comparison
SHORE Solutions is a contact center, BPO, and IT services provider headquartered in Melbourne, Australia, and Taguig City, Philippines. The firm delivers cost-friendly and scalable solutions for inbound customer service, telemarketing, back-office support, staff augmentation, facilities operations, IT support, and management services.
In 2004, SHORE Solutions joined Acquire BPO to become a leading outsourced services provider in Australia, the Philippines, the United Kingdom, and the United States. The firm employs approximately 7000 employees across 12 countries.
SHORE Solutions helps businesses accelerate growth by ensuring collaboration, flexibility, talent, and scaling. The company work model features comprehensive outsourcing, co-sourcing, facilities outsourcing, and build-operate-transfer models.
SHORE Solutions Outsourcing
SHORE Solutions prides itself on being highly client-focused and operationally excellent. The comprehensive outsourcing model provides dedicated technology, expertly trained staff working as an extension of your team, operations management, and support for QA, HR, payroll, facilities, and IT.
With the co-sourcing model, businesses can outsource some of their services but on their own terms. SHORE Solutions ensures effective collaborations through expert management and turnkey solutions. In addition, thanks to the facilities outsourcing model, businesses can access set up ideal offices for their outsourced staff.
Customized office solutions, networks, IT systems, shared office administration, strategic planning, and operational services.
SHORE Solutions’s BPO services and pricings
SHORE Solutions is a recognized outsourcing provider that offers:
- Inbound customer service
- Customer support
- Webchat and email support
- Sales verification and QA
- Sales and telemarketing
- Customer acquisition
- Lead generation
- Data entry and cleansing
- Payment processing
- Accounting and bookkeeping
- HR services
- Mobile app development
- Graphic design
- SEO
- Social media marketing
- Web design
- Software development
- Workspaces
SHORE Solutions’ pricing
SHORE Solutions’ pricing depends on the services a client needs. However, the firm promises to practice efficiency and excellence in its contact center, back office, marketing, and technology services. What’s more, the company operates offshoring from the Philippines, which manages costs.
How SHORE Solutions outshines its competition
SHORE Solutions outshines the competition by practicing the core values as outlined on their website. These are ambition, collaboration, impact, judgment, leadership, leverage, passion, and transparency.
Also, with around 20 years of experience, SHORE Solutions has embraced learning, scalability, and technology. The SHORE Solutions model includes:
- Co-sourcing allows clients to implement their style and culture of doing things while seeking external support
- Scalable offshoring solutions for non-core business operations, especially for startups
- Cost-effective outsourcing through office and staff set-up in Metro Manila
- Five highly convenient office locations in Metro Manila to meet client needs
Key executives
Scott Stavretis (CEO)
Scott Stavretis formulates strategies and policies for company growth and applies his vast experience in founding companies, growing startups, and increasing revenue at Acquire BPO and SHORE Solutions.
Kathryn Marshall (CCO)
Kathryn Marshall is a highly regarded sales strategist with over 15 years of experience in client engagement, project management, and company sales.
Andy King (CTO)
Andy King advises SHORE Solution’s technology strategy, directing skilled technology professionals and maintaining alliances with technology companies.
SHORE Solutions reviews and comparisons
While we do not currently have SHORE Solutions reviews, we highly recommend the BPO for companies located in Australia, the United States, and the United Kingdom.
SHORE Solutions’s contact information
SHORE Solutions’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 63 2 659 5967.
References
https://www.glassdoor.com/Overview/Working-at-SHORE-Solutions-EI_IE676186.11,26.htm
https://www.crunchbase.com/organization/shore-solutions