Overview
Headquarters
mabini st cor araullo st, 8000, davao, davao del sur
Public or Private
private
Seats or staff
500-999
Revenue
$10 mil. - $25 mil.
Industries
About Six Eleven: Review and comparison
Six Eleven is a Davao-Based BPO company dedicated to providing quality customer service to companies looking for experience in Sales, Marketing, and Customer Support. Six Eleven is headquartered in Davao, Philippines, and has been providing services to clients since 2005.
Six Eleven prides itself in unparalleled services that keep client satisfaction high. This satisfaction is accomplished by increasing productivity and efficiency, obtaining flexibility in management and staffing, and enhancing operational performance.
Starting with 20 seats in 2005, they have grown to over 3,000 seats in 2021. Annual revenue reports show Six Eleven at $37.8M.
Six Eleven Outsourcing
With various locations across Davao City, Six Eleven remains accessible to its workforce and has become one of the most easily accessed workplaces in the area. The company expresses the importance of employee relationships and ensures the work atmosphere is one of trust, loyalty, and professional integrity.
Through multiple customer service channels, Six Eleven ensures clients are well serviced and receive the benefits associated with utilizing the company’s expertise. With over 15 years of knowledge in BPO, Six Eleven has tweaked operations to fit the clients’ needs best, ensuring complete customer satisfaction.
Six Eleven’s BPO services and pricings
Six Eleven offers a variety of unsurpassed BPO services such as:
- Lead Generation & Telemarketing Sales
- Booking & Order Taking
- Technical Support
- Email & Chat Support
- Inbound Customer Support
- Data Entry & Research
- Helpdesk Services
- Document Processing & Quality Control Validation
Through these services, the company can offer all services required by potential clients. Each proposed service is tailored to the clients’ specific needs ensuring a unique service for every customer.
Six Eleven’s pricing
Pricing for Six Eleven services is not openly available as it is based on specific services requested. However, they do provide the option to receive a free quote by providing additional information on your company’s needs.
How Six Eleven outshines its competition
Six Eleven focuses on flexibility, expertise, and quality excellence, making them a leading choice in BPO services. These qualities are attainable by providing:
- Flexibility in handling varying client-specific needs.
- Expertise through a dedicated workforce eager to please.
- Quality excellence by ensuring everything is completed the first time correctly.
Work culture also plays an integral role in client satisfaction. Employees are encouraged to generate friendships and express themselves, resulting in customer service that outdoes the competition.
Key executives
Michael Bian (CEO)
Michael Bian has held the title of CEO at SIX Eleven since its creation 15 years ago. Bian studied humanities at the University of Asia and the Pacific from 2000 – 2005 and understands the importance of attention to detail and remaining accurate in the workplace.
Norman Lindo (Operations Manager)
Norman Lindo joined Six Eleven in 2010 and has remained the Operations Manager since his hire date. Lindo specializes in Selling, Advertising, and Media Production and is a firm believer in providing customer service satisfaction.
Six Eleven reviews and comparisons
Six Eleven is an up-and-coming BPO company that prides itself in producing results that keep clients satisfied.
By focusing on flexibility, expertise, and quality excellence, Six Eleven has continued to open itself up to growth opportunities that would not be available otherwise. A positive work culture keeps employees content resulting in a better chance to help clients in need of a professional BPO service.
Six Eleven’s contact information
Six Eleven’s main headquarters is located in:
mabini st cor araullo st, 8000, davao, davao del sur Further, you may virtually reach out the company through the following contact information:
Website https://www.sixelevenbpo.com
In addition, you may email them at [email protected] or call +18555240081.
References
https://www.glassdoor.com/Overview/Working-at-SixEleven-Global-Teleservices-EI_IE665392.11,40.htm
https://www.crunchbase.com/organization/six-eleven-global-teleservices
Independent
