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SkyTech

4.3/5 • Glassdoor rating

Overview

SkyTech is a worldwide outsourcing firm offering a comprehensive suite of services with access to a vast resource pool at our modern, secure off-shore facilities at Dhaka, Bangladesh. Our innovative solutions allow clients to improve profit margins by focusing on their core competencies.

What SkyTech offers its clients

SkyTech Solutions distinguishes itself in the BPO industry with a unique blend of customized solutions, advanced technology, and diverse industry expertise. We offer tailor-made services to meet specific client needs, leveraging the latest in AI and machine learning for data analysis and cloud-based solutions for enhanced scalability and security. Our team's expertise spans various sectors, allowing us to bring a wealth of knowledge and best practices to each project. This combination ensures that our clients receive not only effective solutions but also innovative and industry-aligned support.

How SkyTech outshines the competition

SkyTech Solutions outshines its competition through its tailored client solutions, adoption of advanced technologies like AI and cloud computing, and a strong emphasis on data security, ensuring both innovative and reliable services at affordable and reasonable prices for our clients.

SkyTech company structure

We are a BPO owned by a solopreneur who strives to provide outsourcing solutions to businesses of all sizes and industries globally at an affordable price.

Sample highlight service offering of SkyTech

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Headquarters

Natore Tower (12th Floor), Plot no 32D & E, Road 2, Sector 3 Uttara Model Town , Dhaka- 1230, Bangladesh

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries
  • Advertising & PR
  • Digital Marketing
  • SaaS
  • Software Tech/IT

Details

Executive

Musnad E Ahmed, CEO

Year Founded

09/02/2013

Countries of fulfillment
  • Australia
  • Canada
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+1 646 736 6633

https://www.skytechbpo.com


About SkyTech: Review and comparison

SkyTech is a Business Process Outsourcing services (BPO) provider with headquarters in Dhaka, Bangladesh. The company started operations in 2013 to provide affordable BPO services to small and medium-sized businesses who want professional outsourcing services at an affordable price. They have a labor size of 51-200 employees, and their last reported revenue is $17 million.

SkyTech has a dedicated team of professionals that work around the clock, uninterrupted power solutions, data links to the global network infrastructure, and fully redundant voice. The resources enable SkyTech to provide complete and comprehensive customer support on which clients can rely.

SkyTech Outsourcing

SkyTech is a private outsourcing firm with a worldwide reach. Apart from customer service support, the company provides highly skilled resources to its global customers in SEO, video and image editing, web design, telemarketing, and much more. 

The firm has over eight years of experience and has worked on over 300 projects. Over the years, SkyTech has devised the right mix of strategies to help businesses charm potential customers to turn them into paying clients. Moreover, they help their clients improve their revenue growth, save operating costs, and improve customer loyalty.

SkyTech’s BPO services and pricings

Apart from being an inbound and outbound call center solution for its customers, SkyTech also offers the following services:

  • App Development
  • Web-Design and Development
  • Virtual Assistance
  • Telemarketing and Sales
  • Customer Service
  • Back Office Support
  • Content Moderation
  • Image/Video Editing

SkyTech’s pricing

SkyTech’s business model is geared towards making outsourcing services affordable to all businesses, whether they are a fortune-1000 company or not. The cost of the specific service will depend on the needs of the client.

How SkyTech outshines its competition

SkyTech is one of the leading BPO service companies in Bangladesh. It stays ahead of the competition by employing the following strategies:

  • Recruiting and training the most qualified candidates for the job
  • Offering affordable and flexible pricing to help clients minimize costs
  • Giving regular feedback and reporting to clients on a 24 hours basis
  • Employing the best in tech and connectivity to offer professional services to clients
  • Constantly improving and adapting to changing trends
  • Employing proven strategies that continue to improve over time

Key executives

Musnad E Ahmed (CEO)

Ahmed is the founder of SkyTech and has been the Chief Executive Officer since its inception in 2013. He exhibits excellent leadership and managerial skills and has been a mentor to many due to his wealth of experience and knowledge of the industry.

Joe Maxwell (Global Marketing Manager)

Maxwell has been the Global Marketing Manager at SkyTech since 2016. His hard work and talent have seen him rise the ranks at the firm. He was a business development manager between 2015 and 2016 before becoming a telemarketing Expert in 2014.

SkyTech reviews and comparisons

Clients who have hired SkyTech praise the company for its professionalism, transparent communication, and affordable prices. It has a perfect 5-star rating on GoodFirms and a 4.8-star rating on Clutch. That puts SkyTech at par, if not ahead of other reputable firms offering BPO services.

SkyTech’s contact information

SkyTech’s main headquarters is located in:

Natore Tower (12th Floor), Plot no 32D & E, Road 2, Sector 3 Uttara Model Town , Dhaka- 1230, Bangladesh

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 646 736 6633.

References

https://www.glassdoor.com/Overview/Working-at-SkyTech-Solutions-EI_IE5198378.11,28.htm

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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