Overview
7-13 Dublin Street Lane South, EH1 3PX, Edinburgh, Midlothian, United Kingdom
private
100-249
$10 mil. - $25 mil.
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Details
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01/01/2008
About SmartPA: Review and comparison
SmartPA provides world-class administrator and back-office support for businesses of all sizes. From solopreneurs and small businesses to large enterprises, the company has a bespoke solution that can cater to their needs.
The company was founded in early 2008 and has been helping its clients transform for the better for over ten years.
SmartPA’s agile specialists seamlessly integrate with its client’s team and effectively function as an extension of the client’s team.
The company’s global team of virtual personal and executive assistants provides businesses with affordable, easy-to-scale, and reliably competent support staff.
SmartPA Outsourcing
SmartPA’s headquarters are located in Edinburg, UK, but the company also has a remote global workforce.
Its primary goal as a company is to help its clients increase their efficiency, drive productivity, and maximize profits – while simultaneously cutting costs and saving time.
SmartPA’s BPO services and pricings
The company’s offered services are as diverse as the talents it assigns to its clients. SmartPA’s services range from a simple diary and email management to more complex HR and employment processes. Thus, the company can cater its services to businesses in almost any industry.
SmartPA helps its clients to get the most out of their services. The company assesses its client’s needs and current situation, then crafts a tailored monthly package and assigns the best team for them.
The company’s services include:
Virtual personal assistant (PA) services
- Diary and email management
- Bookkeeping services
- Transcription and typing
- Document production
- Data entry and customer relationship management (CRM) support
- Travel management
- HR and employment
- Back-office support
- Personal assistants
Call answering services
- Business phone answering
- Message taking
- Follow-ups, overflow, and call diverting
- Appointment booking
- Diary management
- Route planning
SmartPA’s pricings
The company offers bespoke solutions for businesses that can go as low as GBP 60 per month. However, it also has a structured five-tier plan for businesses.
Professional (GBP 300/month)
Ideal for solopreneurs or small businesses looking for occasional support. Clients can generally delegate 1-3 services.
SmartPA’s recommended services:
- General admin
- Diary management
- Bookkeeping
Professional + (GBP 500/month)
Ideal for small businesses looking to expand their operations. Clients can delegate up to five services in this package.
SmartPA’s recommended services:
- General admin
- Bookkeeping
- Document production
- Diary management
Premium (GBP 750/month)
The premium package is SmartPA’s most popular service. It lets clients delegate unlimited services and is suitable for businesses looking for scalable support.
SmartPA’s recommended services:
- General admin
- Bookkeeping
- Marketing services
- Diary management
- Research projects
Premium + (GBP 1000/month)
Large businesses typically subscribe to this service. Like the premium tier, it lets clients delegate unlimited services.
SmartPA’s recommended services:
- CRM management
- Bookkeeping
- Email marketing
- Diary management
- Research projects
Enterprise (price upon request)
SmartPA’s highest-tier plan is a fully bespoke virtual support solution that gives its clients a high degree of flexibility and scalability.
Enterprise solution inclusions:
- Multi-timezone
- 24/7/365 support
- Contingency cover
- Multi-level team
- Tailored onboarding
- Premium support
The above prices are all VAT-exclusive.
How SmartPA outshines its competition
As a virtual personal assistant services provider, SmartPA’s greatest asset is its people – an asset that the company invests in.
Each one of SmartPA’s talents undergoes an eight-week exclusive training course and accreditation program. These training programs ensure that the company’s SmartPAs have world-class skills and that its clients’ businesses are in skilled and well-trained hands.
Key executives
Andrew Wright (Co-founder and CEO)
Andrew Wright co-founded SmartPA and is currently the company’s CEO.
Sarra Bejaoui (Co-founder and Managing Director)
Sarra Bejaoui is the current managing director of SmartPA, which she co-founded with Andrew Wright.
SmartPA reviews and comparisons
SmartPA gives its clients competitive market advantages through its agile and smart virtual PAs platform.
The company has earned a stellar reputation in review sites such as Trustpilot, the Danish business review website. Its virtual PAs have garnered praise and positive reviews from satisfied clients worldwide.
SmartPA’s contact information
SmartPA’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0330 202 1110.