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STAFFVIRTUAL

4.9/5 • Glassdoor rating

Overview

STAFFVIRTUAL was founded in 2009 by American Ike Stranathan. STAFFVIRTUAL makes it easy for your business to outsource to the Philippines. STAFFVIRTUAL builds teams of customer support, back-office and IT professionals in the Philippines that play a meaningful role in the growth of our client’s businesses. We are experts at quickly standing up teams of Filipino professionals that make our client’s businesses more efficient and profitable.

STAFFVIRTUAL offers turnkey customer support, back-office, and IT business process outsourcing (BPO) solutions. We also can provide Professional Employer Organization (PEO) solutions and as your Employer of Record, manage all pay, benefits, and legal compliance for your staff. STAFFVIRTUAL also has developed a speciality in Legal Process Outsourcing (LPO) and today, about one fourth of their client base are law firms.

Ike Stranathan, STAFFVIRTUAL’s CEO, has lived in the Philippines ever since, keeping a watchful eye on our operations. Today, he owns and operates the company with his fiancé Fiona Lideza, who is the COO. With a unique blend of American ownership and Filipino management, STAFFVIRTUAL exists to deliver exceptional results for our clients. Trust STAFFVIRTUAL to deliver enterprise-grade outsourcing solutions.

What STAFFVIRTUAL offers its clients

STAFFVIRTUAL builds teams of customer support, back-office and IT professionals in the Philippines that play a meaningful role in the growth of our client’s businesses. Our people start at just $1,600/month. We are experts at quickly standing up teams of Filipino professionals that make our client’s businesses more efficient and profitable. STAFFVIRTUAL makes it easy for your business to outsource to the Philippines.

How STAFFVIRTUAL outshines the competition

For every one person you hire with us, we can offer one (1) additional full-time "Trial Staff" at no cost to the client for the first month. After the first month, you may elect to retain the Trial Staff or reject them, and the client will never be billed for any Trial Staff they do not decide to keep. This strategy significantly minimizes risk for everyone involved and allows us to smoothly and quickly grow your Philippines' team.

STAFFVIRTUAL company structure

STAFFVIRTUAL is 100% owned by Ike Stranathan, its founder and CEO.

Sample highlight service offering of STAFFVIRTUAL

Full-time dedicated staff starting at $1,600/month.

Headquarters

78 SW 7th St. Suite 05-109C, 33130, Miami, Florida, United States

Public or Private

private

Seats or staff

500-999

Revenue

$100 mil. - $250 mil.

Industries
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Legal
  • Recruiting Staffing
  • Software Tech/IT
  • Travel

Details

Executive

Ike Stranathan, CEO

Year Founded

2009

Countries of fulfillment
  • Mexico
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Software & Application Development
Contact information

1-833-887-8233

https://www.staffvirtual.com


About STAFFVIRTUAL: Review and comparison

STAFFVIRTUAL is an outsourcing services provider with offices in California and the Philippines. This BPO has been in the outsourcing industry for a decade. They offer outsourcing and back-office solutions to businesses at an affordable cost.

This BPO has developed a unique hiring process to ensure that they hire highly-skilled employees. This hiring process includes everything from recruitment to training to the ongoing management of your outsourcing team.

Since its founding in 2009, STAFFVIRTUAL has expanded to up to 200 employees. It now has multiple offices in the United States, Philippines, Australia, and the United Kingdom.

STAFFVIRTUAL Outsourcing

STAFFVIRTUAL takes pride in its customer-focused approach to BPO solutions. This company offers customer support, back-office support, outsourcing, creative, and payroll solutions.

STAFFVIRTUAL is headquartered in Los Angeles, California, and it also has many employees in the Philippines. This BPO provides excellent career opportunities for skilled workers in the United States and abroad. 

STAFFVIRTUAL’s BPO services and pricings

STAFFVIRTUAL is an innovative BPO with outstanding customer-service solutions. Services include:

  • Phone specialists
  • Social media specialists
  • Email specialists
  • Virtual assistants
  • Legal assistants
  • Data entry specialists
  • Logistics coordinators
  • Bookkeeping
  • Generating leads
  • Sourcing specialists
  • Research
  • Graphic design

This BPO offers a wide variety of services to industries like travel, logistics, digital marketing, legal, food and beverage, information technology, manufacturing, retail, recruitment, healthcare, finance, and e-commerce.

STAFFVIRTUAL’s pricing

STAFFVIRTUAL’s pricing will depend on the services required and the needs of each client. This company offers a 90-day success plan. With SV, you can build a team for a business in 2-3 weeks. If you’re ready to get started, you can book a call with them directly on their site to set up a plan that works for your company. 

How STAFFVIRTUAL outshines its competition

STAFFVIRTUAL is a dynamic BPO that takes pride in client-focused solutions for business owners. SV stands out with its 4-step hiring process that includes the following steps:

  • Planning
  • Recruitment
  • Training
  • management

This BPO has been a leader in the industry for over a decade and also provides the best in outsourcing services by offering:

 

  • High-performance growth
  • Professional employer organization
  • 90-day success plan
  • 24/7 operation
  • Hiring the best people
  • HIPAA compliant for the healthcare industry
  • High-quality data security
  • Fast team-building
  • Employee management
  • Free outsourcing plan

Their 24/7 hours and intensive efforts towards customer service and customer satisfaction make this company one of the best BPO service providers on the west coast. 

Key executives

Ike Stranathan (CEO)

Ike Stranathan founded STAFFVIRTUAL in 2009 after moving to the Philippines from California. He has a passion for assisting companies in increasing efficiency, scalability, and profitability by outsourcing to the Philippines.

 

STAFFVIRTUAL reviews and comparisons

You can check out the company’s website for positive customer reviews to see how they compare to similarly-sized BPOs in the Philippines. In general, the company ranks well for pricing and customer service.

STAFFVIRTUAL’s contact information

STAFFVIRTUAL’s main headquarters is located in:

78 SW 7th St. Suite 05-109C, 33130, Miami, Florida, United States

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-833-887-8233.

References

https://www.glassdoor.com/Overview/Working-at-STAFFVIRTUAL-EI_IE1668084.11,23.htm

https://www.crunchbase.com/organization/staff-virtual

 

STAFFVIRTUAL news, podcast & articles

STAFFVIRTUAL videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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