Overview
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private
50-99
$25 mil. - $50 mil.
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Details
Kishor kumar, Senior Accounts Office
2004
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About Star Touch: Review and comparison
Star Touch India Pvt Ltd is a telemarketing company that has been around since 2004. It’s a modern contact center that focuses on delivering value to customers as well as meaningful interactions.
While telemarketing is the main service offered, you can also outsource things like customer service via email or chat. You can also get help with customized telemarketing projects that align with your other marketing efforts.
Star Touch Outsourcing
Star Touch India operates a facility in Bangalore. The founders initially created the company in the city of Noida. Nowadays, Star Touch India still has facilities in Noida, Bangalore, and Mumbai.
Star Touch’s BPO services and pricings
This BPO provider offers a number of inbound and outbound voice services, including:
- Telemarketing with services like voicemail blasts to help you reach out to your audience
- Cold calling and warm calling to generate leads and sales
- Setting and managing appointments
- Engagement programs to help you win customers back
- Surveys and other tools to measure customer satisfaction
- Programs for generating qualified leads
- Market research to help you get to know your audience better
- Other telemarketing services that give you the possibility of creating customized programs in partnership with Star Touch India
Star Touch India’s pricing
There is no information available about pricing. You’ll have to contact the company to get a personalized quote
How Star Touch outshines its competition
This BPO provider has been around since 2004 and has gained plenty of experience with telemarketing and outsourcing. It was a traditional call center at the time of its inception, but Star Touch India is now a modern contact center.
Your customers will be able to speak to an agent 24/2h4, which makes Star Touch India a great option regardless of your time zone.
On average, agents have more than two years of experience. They know how to connect with customers and offer a positive experience.
Star Touch India also uses modern technology like automation, power backup, and a quality network to offer a service that is always available.
Key executives
Kishor Kumar (Senior Accounts Office)
Kishor Kumar specializes in accounting and tax preparation for Star Touch India.
Ramesh Babu (Manager Development – Senior Technical Lead)
Ramesh Babu has an extensive background in software development and project management.
Star Touch reviews and comparisons
With around 200 employees, Star Touch India is slightly smaller than most call centers. However, its presence in three cities means this BPO provider has access to some of the top talents in this industry.
There are 30 reviews for this vendor on Google reviews with an average rating of 3.7 stars. It seems that customers are happy with the services offered, but some employees are leaving low ratings due to the pay that doesn’t feel competitive.
This business has a few reviews on Facebook with a better rating. It’s a smaller sample of reviews, but the average rating is five stars, which suggests clients and employees have a positive opinion of this BPO provider on social media, even though Star Touch India isn’t very active on these platforms.
Star Touch’s contact information
Star Touch’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 080-26780195.
References
https://www.glassdoor.com/Overview/Working-at-Star-touch-India-EI_IE533941.11,27.htm