Overview
1007 North Orange Street 4th Floor, 19801, Wilmington, Delaware
private
1000-4999
$100 mil. - $250 mil.
About SupportYourApp: Review and comparison
SupportYourApp is a Support-as-a-Service company built to boost your business with excellent customer service and support solutions. Their comprehensive suite of professional support has already assisted more than 200 businesses across the globe.
Founded in 2010, the company has since grown to a support agency that has mastery of over 60 languages and clients in 33 countries. They can provide external support solutions your company needs to cover any gaps in customer relations.
The technologically-enhanced suite of the SupportYourApp services is extensive. Their team can uncork any support bottlenecks your company may be dealing with across a wide swath of business sectors and expertise.
SupportYourApp Outsourcing
SupportYourApp was initially founded in Kyiv, Ukraine. Now the company has 4 offices, 7 global hubs, and 1200+ people on their team. They are working with high-profile clients like MasterCard, SignEasy, Calm, Neil Patel, and more.
SupportYourApp’s BPO services and pricings
SupportYourApp creates opportunities for global businesses using technologically-focused customer support services. Through chat, email, and phone, the BPO can provide services like:
Outsourced customer support solutions
Comprehensive technical support
Ecommerce assistance
Live chat support outsourcing
Back office support coverage 24/7
IT support
Outbound telemarketing
The company has more solutions for a wide range of businesses, from startups to unicorn corporations. They offer services that meet GDPR, DMCA, ISO, and PCI security standards council guidelines.
SupportYourApp’s pricing
The company’s pricing will depend on the requirements and needs of each client. The company’s request page provides a comprehensive but straightforward set of questions for obtaining a quote.
You can find the main location’s address, sales email, and phone number at the footer of any given page accessed on their primary website.
How SupportYourApp outshines its competition
SupportYourApp has been in the market for more than a decade. Through this time, the company gained invaluable experience that cannot be understated. Their KPI-boosting services include:
A wide variety of call center outsourcing support
Phone answering services
Detailed technical support outsourcing
Assistance with e-commerce customer support
Live chat support channels that are available 24/7
IT help desk outsourcing for faster scaling
Back office support
Many more, like startup support, crypto customer services, and order taking
They possess practical support tools, technical and empathetic expertise, and have access to multilingual talent across all major markets. SupportYourApp also offers 24/7/365 customer support.
Key executives
Daria Leshchenko (CEO, Partner)
Daria Leshchenko is the Managing Partner of SupportYourApp. She is a Harvard Kennedy School graduate and has many high-profile accreditations to her name.
Dan Engel (Advisory Board Member)
Dan Engel is a customer acquisitions expert that acts as an advisory board member for SupportYourApp. His previous experiences include working with companies like FastSpring, Picasa, and Google.
SupportYourApp reviews and comparisons
SupportYourApp has received glowing Glassdoor reviews and claimed the 2020-2021 Customer Centricity World Series Award for employee experience. Their past 12 years of experience have grown their knowledge base into an impressive, industry-spanning power source.
SupportYourApp’s contact information
SupportYourApp’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1(888)9593556.
References
https://www.glassdoor.com/Overview/Working-at-SupportYourApp-EI_IE2140123.11,25.htm
https://www.crunchbase.com/organization/supportyourapp