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TAS United

2.9/5 • Glassdoor rating

Overview

TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, Beaumont, Corpus Christi, El Paso, and Lubbock. We provide highly-personalized, secure call processing solutions for our customers throughout the country. Operating from a custom technology platform supported by trained bilingual representatives, TAS United delivers live and automated answering services and customized scripting to customers in a myriad of industries, including: healthcare/medical, construction, education, energy/natural resources, legal, real estate, government, hospitality, and e-commerce. Established by uniting three Texas-based answering services and a call center technology company, TAS United is uniquely positioned to manage call processing operations for small, locally-owned businesses to large, national corporations. The company’s founding partners have extensive industry experience, which enables them to maintain a strong focus on product innovation and a dedication to elite customer service in today’s highly competitive answering service market. For more information, please contact 800-994-2311 or visit www.tasunited.com.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Kevin Ryan, President

Year Founded

1932

Countries of fulfillment

-

Sectors

-

Contact information

(210) 258-5700

https://www.tasunited.com


About TAS United: Review and comparison

TAS United is a telecommunications company based in Texas. They have offices in several locations, including San Antonio, Houston, and Austin. The BPO service provides all-day and all-year-round customer service. The firm has been providing effective service through its bilingual agents since 2015.

The company aims at converting leads to customers. The company runs by the mindset that a missed call is a missed customer. They aim to help businesses avoid this. The businesses they work with range from small to national companies, showing experience and expertise. 

The firm’s experience in the industry has enabled TAS United to expand its operations to several locations to provide its services to all United States. The company’s current company size is 51-200 employees. 

TAS United Outsourcing

The firm prides itself on its ability to offer live calls to different clients across the United States. The firm has customized technologies as well as trained agents to ensure service delivery. They are accessible via their website, live calls, email, and client portals.

Also, TAS United has affiliations with some professional bodies. They include the Associations of TeleServices International (ATSI), Cam-X, and the NAEO. The growth since the inception of the company has been commended.

TAS United’s BPO services and pricings

TAS United as an outsourcing provider offers a long list of services. These are:

  • Call answering service all day and all year long
  • Virtual Receptionist
  • Bilingual, friendly agents
  • Product Recall
  • Entering and Processing orders
  • Message taking and delivery services
  • Appointment and calendar management
  • Help desks and webchat

The firm offers its services to an extensive range of industries. They include Education, Health, Technology, Start-ups, Hospitality– among others.

TAS United’s pricing

The company’s pricing always depends on the clients’ business type and needs. Notwithstanding, the firm assures cost-effective pricing and customer-friendly cost of service delivery. They have different packages and are available to give quotes to clients.

How TAS United outshines its competition

The firm has distinct features that make them stand out. Because of their experience, they have added impact and value to the industry. They are a force to be reckoned with, having over 100 talents working together towards the company’s vision. 

They take pride in the company’s consistency in delivering its services. The trained agents take the calls as professionally as always, which is standard and consistent across the board.

Key executives

Kevin Ryan (President)

Kevin is an MPA graduate of the University of Illinois Springfield. He was managing partner from 2015 and later became president of TAS United LLC in 2019. He is credited for his leadership skills and customer-centric perspective in business.

TAS United reviews and comparisons

TAS United is undoubtedly an A-Game BPO solutions provider in Texas and the United States as a whole. The Managing Director of Frederick Ar had this to say. He stated, “Partnering with TAS United not only helped save money by outsourcing our call traffic, but enhanced our first impression with our customers.” 

Further reviews for TAS United would be by comparing the firm to other similar BPO providers in the United States.

TAS United’s contact information

TAS United’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (210) 258-5700.

References

https://www.glassdoor.com/Overview/Working-at-TAS-United-EI_IE1373553.11,21.htm

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