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TCONTAKTO

4.0/5 • Glassdoor rating

Overview

We are an Outsourcing and Contact Center services company specialized in face-to-face and telephone sales. We were born 13 years ago and during that time we have focused on interacting with clients in a transparent way and with quality of service. We faithfully believe that dealing with our end customers is based on trust and empathy, always providing solutions for them. For this reason we are constantly recognized by our clients in the financial and insurance sector for being the N ° 1 in sales.

What TCONTAKTO offers its clients

Telesales and Marketing
Customer service
Order taking
Telephone Collections
Help desk
BPO services

Headquarters

-

Public or Private

private

Seats or staff

250-499

Revenue

$50 mil. - $100 mil.

Industries

-


Details

Executive

robert zevallos, account executive

Year Founded

2006

Countries of fulfillment

-

Sectors

-

Contact information

(01)-7094870

https://www.tcontakto.com


About TCONTAKTO: Review and comparison

TCONTAKTO is a Business Process Outsourcing company with a special talent in providing direct marketing and business knowledge. TCONTAKTO is an intelligent collective with expertise in a wide array of technology and data usages to meet the needs of your company.

Ever since its founding in 2006, this company has been responsible for long-term call center success and outsourcing across Peru. They have received acknowledgments and awards since 2015. Achievements like Best SalesForce TDC, Best Sales Channel PLD, and Best Telemarketing Sales Force are just a few.

With customers like Banco Pichincha, Entel, Rimac, and Profuturo, TCONTAKTO offers fantastic company services for face-to-face and telephone sales. They’ve adapted to post-pandemic conditions to seamlessly offer digital sales support.

TCONTAKTO Outsourcing

The firm takes pride in its integrity, commitment, and loyalty to its customers. Marketing with TCONTAKTO means your company belongs to a great family of flexible and passionate professionals. Their success in working with multiple companies across industry lines speaks volumes to their capabilities.

TCONTAKTO’s BPO services and pricings

TCONTAKTO is a versatile BPO meant to offer excellent support in Latin America. They seek to become the best contact center company in the area. Some of the top-quality services they provide include: 

  • Telemarketing and customer service
  • Telesales and order taking
  • Telephonic collections offerings
  • Help desk call fielding
  • BPO services
  • Client-specific designed solutions

The company has years of industry-leading support and service to aid them in finding the right way to help clients meet their objectives in innovative and effective ways. Their optimized processes foster good business relationships to keep offering corporate benefits and an excellent work climate.

TCONTAKTO’s pricing

The pricing for TCONTAKTO services will depend on the clients’ requirements and business needs. They have an open contact form for companies to quickly and easily start up service. You can also find their social network channels and blog to keep up with corporate updates and learn more about their practices.

How TCONTAKTO outshines its competition

TCONTAKTO’s focus on tackling contact center solutions helps medium-sized corporate clients succeed. Their BPO services include:

  • Personalized customer service offerings to encourage brand loyalty
  • Telesales and marketing that put human talent at your disposal
  • Order taking and traditional processing for any product
  • Effective negotiating and telephone collections offerings
  • External and internal help desk services to prioritize customer satisfaction
  • Varied BPO services like electronic monitoring and after-sales support
  • Additional tailored solutions and interior training to meet detailed client needs

TCONTAKTO prioritizes interior reviews and comments to keep the company on the right track. It offers job opportunities to people across Peru and provides high-quality services.

Key executives

Robert Zevallos (Account Executive)

Robert Zevallos is an award-winning executive at the company. With sales and financial service education, Robert acts as a leading force for the benefit of the company.

TCONTAKTO reviews and comparisons

TCONTAKTO is a well-trusted and growing Latin American BPO with a focus on telemarketing support. This company is a relatively small but dedicated firm built to help a wide variety of companies.

TCONTAKTO’s contact information

TCONTAKTO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (01)-7094870.

References

https://www.glassdoor.com/Overview/Working-at-Tcontakto-EI_IE4784638.11,20.htm

 

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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