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Overview
Headquarters
750D Chai Chee Road, #06-01/06, ESR BizPark @ Chai Chee, 469004, Singapore
Public or Private
public
Seats or staff
10000+
Revenue
$500 mil. - $1 bil.
Industries
Details
Executive
Laurent Junique, CEO, CEO
Year Founded
01/01/1995
Countries of fulfillment
-
Sectors
About TDCX: Review and comparison
Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.
TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.
TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.
TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam.
TDCX Outsourcing
As an award-winning BPO company in Asia, TDCX is proud to offer incredible services to brand partners that can benefit and appreciate the quality of accelerated sales, more efficient recruiting, and other support.
TDCX was recognized by Clutch as the top Singaporean business-to-business company in 2021.
TDCX’s BPO services and pricings
TDCX is the powerhouse Asian BPO at providing 360-degree customer experience solutions. They can work to service a whole host of needs based on your business, such as:
- Solutions for adapting to working from home
- Comprehensive customer service
- Digital community content moderation
- E-commerce growth management and support
- Fast and efficient tech support
- Revenue generation
The support TDCX can offer doesn’t stop there. You can expect innovation and insight at every step of your journey with TDCX as you grow bigger and bigger.
TDCX’s pricing
TDCX’s pricing will depend on the requirements and needs of each client. You can reach out to them via this contact form.
How TDCX outshines its competition
TDCX has a large focus on providing quality support for some of the best-known digital tech brands at high levels of performance.
Their BPO services include:
- Technological support for working at home
- In-depth customer analytics and consulting for leads generation and revenue maximization
- Inside sales services to convert more potential customers into loyal ones
- Customer service and experience opportunities or quickly scaling businesses
- Community-securing content moderation options built to keep whatever kind of group you want to foster safe and secure
- Human resources in specialized tech support
The main mission of TDCX is to be the first and last word of BPO services in Asia, as well as across the globe, thanks to their multitude of locations and multilingual staff.
Key executives
Laurent Junique (CEO/Founder/Talent Hunter)
Laurent Junique is the founder and chief executive officer of TDCX. He continues to manage the company as well as provide routes for more talented individuals to contribute to TDCX’s success.
You can read a recent interview with Nikkei Asia where he projects more growth in TDCX’s future.
TDCX reviews and comparisons
TDCX provides transformative digital CX solutions. We help world-leading and disruptive brands acquire new customers, build customer loyalty and protect their online communities through our transformative digital CX solutions.
By harnessing technology, human intelligence, and our global footprint, we have been helping clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming and e-commerce achieve their CX aspirations.
Throughout our years in the BPO industry, we have made innovations that have vastly improved our recruitment, onboarding, productivity, and engagement, which translate to improved services and growth for our clients.
TDCX’s contact information
TDCX’s main headquarters is located in:
750D Chai Chee Road, #06-01/06, ESR BizPark @ Chai Chee, 469004, Singapore Further, you may virtually reach out the company through the following contact information:
Website https://www.tdcx.com
Facebook https://www.facebook.com/tdcxgroup
In addition, you may email them at [email protected] or call 6563091688.
References
https://www.glassdoor.com/Overview/Working-at-TDCX-EI_IE3121047.11,15.htm
https://www.crunchbase.com/organization/tdcxgroup
Independent
