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TEAMSOS

2.2/5 • Glassdoor rating

Overview

TEAMSOS provides innovative technology solutions that advance businesses and the lives of people everywhere.

We help organizations leverage advanced technology to serve customers better, work smarter, and increase profits. TEAMSOS is a nationwide expert in voice and data solutions for business, including Voice over IP (VoIP), collaboration, multi-media contact center, virtualization, managed and cloud solutions.

Headquartered near Sacramento, CA, TEAMSOS technology partners include Cisco, Microsoft, Polycom, HP, Dell, Interactive Intelligence, Nimble Storage, Citrix and others.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

Lawrence McNutt, Chief Executive Officer

Year Founded

1992

Countries of fulfillment

-

Sectors

-

Contact information

888-336-7671

https://www.team-sos.com


About TEAMSOS: Review and comparison

TEAMSOS is an innovative cloud-based telecommunication Business Process Outsourcing (BPO) solutions service. Due to the BPO company’s on-premise network infrastructure building service option, their customer base resides primarily in the western United States, such as California and Nevada.

TEAMSOS has operated for nearly three decades as a telecommunication and omnichannel call center that’s evolved to provide custom wireless and VoIP solutions. In this time, they have expanded their offices from the California headquarters to satellite offices in Las Vegas, Nevada. The company reports running with a total of 86 employees and earning annual revenue of $16 million.

TEAMSOS Outsourcing

The California BPO takes pride in its approach of providing measurable results, customer advocacy towards attaining client-specific goals, excellent process-driven systems, innovative technology, a community spirit, and a team-oriented office attitude. 

Their clients receive customized telecommunication, IT, call center, and network infrastructure solutions and support through this approach. Interested parties can visit the company’s contact page or email directly to [email protected].

TEAMSOS displays an impressive world-recognized list of IT partners. Additionally, the BPO holds philanthropic commitments. Not only do they invest a portion of their profits into their local community, but they have also supported Big Brothers Big Sisters through fundraising since 2006.

TEAMSOS’s BPO services and pricings

TEAMSOS is an innovative call center and cloud-based telecommunication solutions BPO that hosts the following services:

  • SEACOM cloud communication for California lifeguards
  • Cloud, hybrid-cloud, or on-premise network infrastructure
  • SMART data storage
  • Data security
  • Omnichannel contact center
  • Enterprise-level IT support
  • IT monitoring
  • SMART logistics
  • Consulting
  • Unified Communications (UC)

The company services many different industries, such as insurance, retail, casino and gaming, international telecommunication, state and state licensing, and automotive.

TEAMSOS’s pricing

The BPO handles pricing on an individual client basis depending on specific needs and budget, but with the claim that clients can typically observe 20% to 60% savings in hard cost within two to 12 months of receiving service.

How TEAMSOS outshines its competition

TEAMSOS’ omnichannel contact center, cloud-based network infrastructure, and telecommunication solutions come with the following stated differentiators:

  • Customized models for a financial return on investment
  • SMART-based rapid and efficient deployment
  • Carrier, end-customer, property management, and product acquisition handled through a single pivotal point of contact

Key executives

Lawrence McNutt (CEO, Co-Founder)

Lawrence McNutt, the current chief executive officer and co-founder of TEAMSOS brings over three decades of experience as a founder and management of the company and other ventures. He’s distinguished for his leadership and vision during the period when telephony and the internet transformed telecommunications in 1995 and as a pioneer in VoIP, UC, and the omnichannel contact center. 

Jeff Wilson (VP Finance)

Jeff Wilson, the current vice president of finance, brings over 35 years of financial experience in accounting, finance, CPA firms, entrepreneurship, and technology-specific taxation. He joined this BPO in 2019, where he’s recognized for his excellence in efficiency optimization and financial and accounting operations.

TEAMSOS reviews and comparisons

TEAMSOS is an innovative cloud-based and VoIP telecommunications, network infrastructure, and omnichannel call center solutions company. While no reviews for the company are offered, it can be compared to other small to mid-sized BPOs in California and Nevada.

TEAMSOS’s contact information

TEAMSOS’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-336-7671.

References

https://www.glassdoor.com/Overview/Working-at-teamSOS-EI_IE5024334.11,18.htm

 

TEAMSOS news, podcast & articles

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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