Overview
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private
250-499
$50 mil. - $100 mil.
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About Tele Access: Review and comparison
Tele Access is a top-leading Mumbai-based BPO company that provides exceptional customer service and back-office support services to businesses around the globe. They also give the best service in voice and non-voice support. The company was founded in 1996 and is headquartered in Mumbai, Maharashtra, India.
Tele Access is an award-winning BPO company that covers all aspects of client lifecycle management, enabling them to stand out in the BPO industry. It was also awarded Best Service Partner by the Top 3 Insurance and Telecom Giants in India. They cater to different industries, including banking, telecom, insurance, automobiles, manufacturing, e-commerce retail, and media.
For over 17 years, Tele Access grew and expanded, with an employee size of 500–1000 based on their LinkedIn account. The company grew its revenue to $77.9 million.
Tele Access Outsourcing
As with their Rendezvous Model, Tele Access old plan was to be more creative so that they could offer more options for both short-term and long-term processes. They follow a Direct Measurement of Quality (DMOQ) through the process stages to get a high-quality result. By maintaining consistency in giving quality services, they commit to fostering Six Sigma practices.
In this company, they build its employees into world-class professionals through continuous coaching, mentoring, and learning. They focus on offering a positive environment and building confidence for career growth and the self-development of their employees.
Tele Access’s BPO services and pricings
Tele Access offers a range of end-to-end services, including:
- Acquisitions,
- Marketing and Portfolio Management,
- Customer Service,
- Credit and Risk
- Manpower Acquisition and Salary Processing
- Market research and satisfaction surveys
- Customized CRM and Web solutions
Tele Access pricing
Tele Access charges reasonable fees for its services. The company offers a range of fixed-fee rates and custom packages, allowing customers to choose the best plan for their needs. This organization also offers discounts for bulk orders and long-term contracts.
How Tele Access outshines its competition
Tele Access stands out from its competition in a variety of ways.
- They offer a comprehensive suite of services, from customer service and technical support to back-office processing and data analytics.
- They provide quality and customer satisfaction, with a commitment to continuously improving their services and processes.
- It is one of the trusted companies in the telecom and insurance industries in India.
- Offers a positive work environment
- It has an in-depth experience that exceeds the client’s expectations.
All of these factors, plus the company’s competitive prices, make it the best choice for businesses that want to outsource services that are of high quality and affordable.
Key executives
- Ajita Nachane (Founder and Director)
Ajita Nachane is the Founder & Director of Tele Access. She earned a Master of Management Studies degree from the University of Mumbai in 1994. She was also an active qualitative researcher at Research International India from 1994 to 1995.
Tele Access reviews and comparisons
Tele Access is a top-notch outsourcing company that provides exceptional customer service and back-office support services. The company offers a wide range of services, including customer service, virtual assistant services, telemarketing, data entry, and back-office support services. It’s a highly reviewed company, which makes it a leader and trusted name in the BPO industry.
Tele Access’s contact information
Tele Access’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 022-2801-0577.