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TDS

4.1/5 • Glassdoor rating

Overview

TeleDevelopment Services, Inc. is an innovative, support services company for the contact center and BPO industry. TDS provides mission critical end-to- end products, services and human capital support through superior use of technology and industry best practices. TDS solutions are focused on helping clients improve top line revenue and bottom line profitability.

TeleDevelopment has been providing clients with global outsourcing and back- office solutions since 1991. Since that time, we have supported over 450 captive and outsourced contact centers and Business Process Outsourcing (BPO) providers in their human capital and processed development needs.

Our expertise is the result of engagements with in-house as well as service providers and shared service providers throughout the world. Working from our offices in the United States, and the Philippines; we deploy experienced professionals to help organizations succeed from any location — domestic, near- shore, and offshore.

 

 

What TDS offers its clients

TeleDevelopment  Services, Inc. is an innovative,  support  services company for the contact  center  and BPO industry.   TDS provides mission critical end-to- end products, services and human capital support through superior use of technology and industry best practices.   TDS solutions are focused on helping clients improve top line revenue and bottom line profitability.

How TDS outshines the competition

Our  expertise  is  the  result  of  engagements  with  in-house  as  well as  service providers and shared service providers throughout  the world. Working from our offices   in   the   United   States,   and   the   Philippines; we   deploy   experienced professionals to help organizations succeed from any location — domestic, near- shore, and offshore.

TDS company structure

TeleDevelopment has been providing clients with global outsourcing and back- office solutions since 1991. Since that time, we have supported over 450 captive and outsourced     contact     centers and Business   Process    Outsourcing (BPO) providers in their human capital and processed development needs.

Sample highlight service offering of TDS

IT-BPM  and Contact Center Support Services
Our Solutions:
Consulting
Managed Services
Learning & DevelopmentHealthcare Training
Executive Search
Specialized Recruitment
Language and IT Assessments
Digital Recruitment Solutions

Headquarters

-

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries

-


Details

Executive

Judy (BAY) Whisenhunt , CEO

Year Founded

1991

Countries of fulfillment

-

Sectors

-

Contact information

(632) 631-8230

https://www.tdsgs.com


About TDS: Review and comparison

TDS Global Solutions provides consulting services to companies around the globe, including clients in the business process outsourcing, fintech, and healthcare industries. The consulting firm was founded in 1991 and has offices in Ohio and the Philippines.

Although TDS Global Solutions began as a boutique firm, today, the company is known as a worldwide provider of HR and operational support solutions. 

The company has played an instrumental role in helping over 750 corporations break ground and grow their operations. TDS Global Solutions is a privately-held company with more than 100 workers.

The organization’s headquarters is in Broadview Heights, Ohio.  

TDS Outsourcing

TDS Global Solutions focuses on adding value to organizations’ operational activities. As a business process outsourcing (BPO) firm, TDS Global Solutions helps others strategically approach merger and acquisition activities and increase the cost-efficiency of their operations. The company prides itself on working with other organizations to develop growth strategies. 

On its website, TDS Global Solutions provides samples of its previous work in vendor management, mergers and acquisitions, and market entry, and new startups, among others. 

The organization has worked with some of the biggest global names, including Bank of America, Coca-Cola, and Wyndham. 

TDS’s BPO services and pricings

TDS Global Solutions provides the following services:

  • Executive recruitment
  • Call center assessments
  • Contact center outsourcing services
  • Vendor management
  • Call center mergers and acquisitions
  • Training
  • Management consulting

The firm also advises other companies regarding compliance with local and national regulations and can perform deep-dive analysis on various business functions.

For instance, its HR consulting arm can help examine and develop retention and recruitment strategies, performance improvement plans, and organizational structures. 

TDS Global Solution’s pricing

The company’s website does not mention specific pricing, but it does have a general contact form for additional information. It also has a way for organizations to schedule an initial 15-minute consultation call.

Therefore, a person can reasonably assume that pricing varies based on each client’s needs and individual situations.

How TDS outshines its competition

TDS Global Solutions has 28 years of experience in the BPO industry and considers itself a pioneer. The company broke the ground of assisting other organizations with their growth objectives. 

TDS Global Solutions also has a variety of experience helping organizations from various industries. As a BPO solutions provider, the company has formed several key partnerships and has the trusted expertise startups and growing organizations need.

Key executives

Judy Whisenhunt (CEO)

Judy Whisenhunt has 37 years of corporate experience. She cut her teeth in the accounting and finance fields, eventually moving her way into administrative roles.

Judy Whisenhunt holds a Bachelor of Science in Accounting with a minor in Business Administration. 

TDS reviews and comparisons

Client reviews and testimonials state the company takes the time to get to know their clients’ business models. They’re able to understand each client’s unique values and organizational culture.

We recommend comparing TDS Global Solutions to other global HR and operational consulting firms.  

TDS’s contact information

TDS’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (632) 631-8230.

References

https://www.glassdoor.com/Overview/Working-at-TeleDevelopment-Services-EI_IE2389829.11,35.htm

TDS news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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