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TELOS

0.0/5 • Glassdoor rating

Overview

The company was formed as a solution to an internal business need. The primary objective for Telos was to provide a solution that encompassed the full suite of BPO services.

They have developed an experienced team, aiding in providing a strong methodology behind the BPO services offered. They provide quality BPO services to organizations around the globe.

What TELOS offers its clients

CUSTOMER SERVICE
TELEMARKETING
ADMINISTRATIVE SERVICES
CUSTOMER RELATIONSHIP MANAGEMENT

Headquarters

1/2, 2nd Floor Amir Arcade, Model Town, 54000, Lahore, Punjab, Pakistan

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

06/01/2017

Countries of fulfillment
  • Pakistan
Sectors

-

Contact information

+92 321 84888574

https://telosolution.com


About TELOS: Review and comparison

Telesolutions (Telo Solution) was founded in 2017 to meet an internal company requirement. 

This organization has built an experienced team to help them provide a solid approach to the BPO services they offer. 

They provide high-quality BPO services to businesses worldwide. Their strategy is straightforward: quality is at the heart of all they do, while cost efficiency benefits their clients.

Telesolutions manage your business procedures, giving you more time to focus on your core competencies.

TELOS Outsourcing

Telesolutions (Telo Solution) has four years of experience as a contact center assistance provider in various sectors, from retail to telecommunications and software solutions.

TELOS’s BPO services and pricings

Telesolution (Telo Solution) offers high-quality call center services that produce the necessary outcomes.

They make solutions with the combination of these three offerings:

  • Telecommunications – They make it simple and easy to engage with their clients because of their vast market with several specialties in: premier BPO with Telemarketing, CRM, Cable, Call Center services, Applications, Billing, and much more.
  • Software Support – Telesolutions (Telo Solution) has an in-house team of skilled developers that can create software tailored to their client’s specifications.
  • Consultancy – Telesolutions employs a technique for training and development consultation, which evaluates the demands and ultimate requirements of the training, and then customizes a training solution from which they can provide a high-quality service.

Telesolutions’ primary goal was to deliver a solution that included the complete range of BPO services. 

Specifically, they focus on the following areas of expertise:

TELECOMMUNICATIONS

  • Customer service – The inbound call center service provided by Telesolutions (Telo Solution) may be customized to match clients’ needs 24 hours a day, seven days a week.

Their in-house training facilities enable all of your agents to improve the quality of your services.

  • Administrative services – Telesolutions provides services based on a “generic model” that may be tailored to the demands of individual clients.
  • Telemarketing – Telesolutions offers several solutions tailored to each business’s needs. Their representatives receive consistent training in customer service, outbound etiquette, sales strategies, and culture-based activities.
  • Customer Relationship Management – They provide a comprehensive selection of CRM solutions built on a standard platform. 

Following a thorough consultation to understand the client’s unique requirements, their in-house specialists have the expertise to create and offer a personalized solution.

DEVELOPMENT

  • Web Development – Telesolutions specializes in native and cross-platform consumer applications, offering a remarkable digital experience at every touchpoint. 

They have developed apps ranging from immersive augmented reality experiences to sophisticated social networks and healthcare solutions.

  • UI / UX – Using an iterative design approach and rigorous prototyping, Telesolutions (Telo Solution) creates an engaging, human-centered, scalable, and enjoyable-to-use design. 

From the discovery process to the last milestones, their team remains active to guarantee that every element of your idea is in the proper translation.

  • Mobile Development – Telesolutions specializes in native and cross-platform consumer applications, delivering an unparalleled digital experience at each touchpoint.

They have developed apps ranging from immersive augmented reality experiences to sophisticated social networks and healthcare solutions.

  • Game Development – Telesolutions specializes in designing, producing, and developing 2D and 3D games for mobile and online platforms. 

They offer end-to-end solutions such as: quick prototyping, polished execution of gameplay, and support for bug fixes and upgrades after launch. 

Additionally, their staff has extensive knowledge of well-known gaming technologies such as Unity, Unreal Engine, cocos2D, and others.

  • Quality Assurance – Telesolutions aids in ensuring superior product quality by providing a thorough QA procedure that spans all phases of development.

Combining automatic and human testing, their services ensure that your product adheres to the most recent quality assurance requirements.

Telesolutions pricing

Telesolutions (Telo Solution) prices are individualized and depend on the services desired by each client. However, they provide a free estimate. Consult with their specialists to learn more about their services and prices.

How TELOS outshines its competition

Telesolutions outshines the competition through its mission to create a great customer experience for each of its clients — having a team of highly dedicated and goal-oriented specialists.

Key executives

Rooham Manouchehri (Founder & CEO)

Rooham is the Founder and CEO of Telesolutions (Telo Solution) and an experienced Head of the Division with a background in information technology and services

He possesses expertise in Management, Advertising, Strategic Planning, Business Development, and Marketing Strategy.

TELOS reviews and comparisons

What sets Telesolutions (Telo Solution) apart from other companies is that it is known for being a world-class BPO firm that delivers excellent outcomes through industry knowledge. 

TELOS’s contact information

TELOS’s main headquarters is located in:

1/2, 2nd Floor Amir Arcade, Model Town, 54000, Lahore, Punjab, Pakistan

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +92 321 84888574.

References

TELOS news, podcast & articles

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TELOS videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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