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Tribe BPO

3.9/5 • Glassdoor rating

Overview

Since its inception in 2014, Tribe Consulting (Pvt) Limited has grown into one of the largest service providers in the field of Business Process Outsourcing (BPO) and Business Process Management (BPM) globally. Our exceptional customer satisfaction record, highly trained and adequately managed staff along with our state-of-the-art technical infrastructure and operational platforms has helped us transition into one of the fastest growing providers of outsourced contact solutions, partnering globally with organizations in the retail, healthcare, telecommunications and public sectors.

What Tribe BPO offers its clients

Customer service, Sales and lead generation, Monitoring and logistics, Tech support, Collections, Social media content moderation

How Tribe BPO outshines the competition

We offer you the latest technology in contact centers.
We offer you our high-tech products: RPAs (Robotic Process Automation) and chatbots. Both are life-changing technologies for businesses that want to achieve high levels of efficiency, minimizing response times, improving the precision of your processes and increasing your ROI

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

Modood Ahmed, CEO

Year Founded

2014

Countries of fulfillment

-

Sectors

-

Contact information

92-21-111-087-423

https://www.tc-bpo.com


About Tribe BPO: Review and comparison

Launched in 2014, Pakistan headquartered Tribe Consulting (Pvt) Limited has maintained an exemplary customer service record to the Business Process Outsourcing (BPO) and Business Process Management (BPM) sectors.

Staffing and advancing the field they serve in is their primary goal in order to serve their customers even further. Both technical and operation support systems are advanced and modern, with room for growth stressed in all manners of business.

Tribe Consulting is a privately held company. It employs approximately 235 people and has a 2,000-plus seat capacity, with employees working in the United States, Dubai, Pakistan, and the Philippines.

Tribe BPO Outsourcing

The goal of Tribe Consulting in all its locations is to continually improve the internal workings of the business to serve customers better and strive to overachieve what customers require of a provider. 

Customer satisfaction, cost reduction, and expanded business offerings are all provided by Tribe Consulting. However, only that which is needed is recommended to the customer rather than utilize a set of services. Each client dictates their needs for a program. 

Tribe BPO’s BPO services and pricings

Tribe Consulting is a global outsourcing provider that offers the following services:

  • Inbound and Outbound
  • Live Chat Support
  • Software Development
  • Infrastructure Services
  • Offshore Recruitment Services
  • Office Virtual Assistants
  • Virtual Assistant Classifications
  • Mobile App Development

Tribe Consulting offers complete business solutions and consultation with guaranteed 24/7 customer support via phone or web.

Tribe Consulting’s pricing

Tribe Consulting’s pricing is customized based on the client’s requirements and business needs. For more information, email [email protected]. The company also may be reached at (+92) 21-111-087-423 (PK) or (+1) 888-898-5006 (US).

How Tribe BPO outshines its competition

Tribe Consulting distinguishes itself by providing an excellent customer experience. The company focuses on building long-term client relationships. The staff works 24/7 to care for its clients’ customers to help clients retain those customers.

The company takes pride in four core values:

  • Competence — Employee turnaround rate is low. They stay because Tribe Consulting as a workplace strives to have the best education in the outsourcing field.
  • Teamwork — Tribe Consulting is a culturally diverse tribe looking to support customers who love teamwork where every person in the operation is valued.
  • Integrity — Tribe Consulting backs all of its decisions verbally and in contracts.
  • Transparency — Located in Pakistan and the United States, all information is made transparent to the client through calls and reports. 

Key executives

Modood Ahmed (CEO)

Modood Ahmed has been Tribe Consulting’s Chief Executive Officer (CEO) since its founding in 2014. He is a proven leader who has deep industry experience that touches all business and technical aspects of customer care and support, outsourcing, technology, operations, and management.

Tahir Rasheed (Managing Director)

Tahir Rasheed has been Tribe Consulting’s Managing Director since its founding in 2014. He implements company policy, designs and builds strategic plans, builds and maintains effective management teams, and is responsible for the company’s performance.

Tribe BPO reviews and comparisons

Tribe Consulting is a BPO and BPM global solutions provider based in Pakistan. While we currently do not have any reviews for Tribe Force, we suggest comparing the firm to other midsize providers in Pakistan and other firms located in the United States, Dubai, and the Philippines.

Tribe BPO’s contact information

Tribe BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 92-21-111-087-423.

References

https://www.glassdoor.com/Overview/Working-at-Tribe-Consulting-EI_IE1725775.11,27.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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