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TRINITY

0.0/5 • Glassdoor rating

Overview

Justin Lee, CEO and President of Golfio (www.golfio.com), started outsourcing most key business processes in the Philippines since 2006. He foresaw a potential niche market of providing skilled virtual assistants to companies like Golfio. During his visits to the Philippines, Justin met Ronald, a former manager from an elite semiconductor company and who has a deep passion for the outsourcing industry. Justin and Ronald, both coming from different industry segments, saw the potentially increasing requirement of a reasonable cost but quality services that the Filipinos could provide – thus they formed Trinity BPO Inc. (TBPO).

Here at TBPO, we tap fresh professional and skilled staff and further hone their skills to fit any requirement of our clients. We consistently provide services that would best serve the interests of our customers as well as promote a fun and challenging environment for our staff. We assign well-trained individuals for every task, so they can become seamlessly part of your team. We are a customer-driven company that emphasizes every detail. Our commitment to continually maximizing clients’ success.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$10 mil. - $25 mil.

Industries

-


Details

Executive

-

Year Founded

2006

Countries of fulfillment

-

Sectors

-

Contact information

1 909.274.9996

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https://www.trinitybpo.com


About TRINITY: Review and comparison

Trinity is an innovative contact center and Business Processing Outsourcing (BPO) services provider headquartered in Walnut, California, USA. The firm has been providing its services to businesses of all sizes since 2006.

Trinity BPO specializes in e-commerce and vertical markets. They prioritize flexibility for their clients, helping them streamline their processes to meet their business goals.

The company first started offering its services from their Philippines office. Through the years, Trinity BPO started offices in Korea and the United States. They currently have between 51 and 200 employees and a last reported revenue of about $12 million.

TRINITY Outsourcing

Team members at Trinity BPO are supportive and positive to create the ultimate high production environment. The firm taps into the high-performance culture of Filipino workers and the expertise of American counterparts to ensure their clients thrive.

All a client has to do is provide the company with the type of work they require, and Trinity BPO seamlessly tailors its workers to become an integral part of the team. The overarching priority at the firm is to prioritize client success and provide opportunities to people in the Philippines.

TRINITY’s BPO services and pricings

Trinity BPO is a dynamic outsource services provider that offers these services:

  • Customer Service
  • Data Processing
  • E-Commerce
  • Graphic Design
  • SEO/SEM
  • Back Office Support
  • Content Management
  • Transcription
  • Operations Expansion

The company offers these services to businesses in different industries, including retail, IT and software, healthcare, local and government, energy, facilities management, and others. They also offer services to all business sizes.

Trinity BPO’s pricing

The firm promises to provide clients with affordable rates. The firm features a pricing model that depends on the individual requirements and needs of a company. There are no fees for setting up.

However, there is a lock-in rate per annual contract of $799 each month for a virtual assistant. Businesses that require over six virtual assistants receive special discounts.

How TRINITY outshines its competition

The firm is proud of its culture among employees, which helps them deliver top-notch results for each client. As noted on their website, Trinity BPO differentiates itself from the rest by doing the following:

  • They use powerful software such as Norton Antivirus to protect client information.
  • They train each team member on how to use encryption software and firewalls.
  • Employees periodically backup work to ensure reliable information storage.
  • They assign a virtual assistant to a single client.
  • They offer a 3-month free trial period.
  • Clients using three or more virtual assistants receive a complimentary round trip flight to Manila each year.
  • Team members send clients daily reports and receive training to fulfill specific project requirements.
  • Team members care about the client’s business and respond to specific needs.

Plus, Trinity BPO offers flexible outsourcing services customization to the client’s production processes while using internet technology to manage the changing forces that shape industries.

Key executives

Justin Lee (CEO)

Justin Lee has been Trinity BPO’s Chief Executive Officer (CEO) since 2006. The CEO brings on board a wide range of skills, including visual programming and management information systems.

TRINITY reviews and comparisons

Trinity is an impressive BPO leader in the United States, Korea, and the Philippines. There are few reviews for the company, so we suggest comparing it with other similar service providers in the Philippines, US, and other locations.

TRINITY’s contact information

TRINITY’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.crunchbase.com/organization/trinity-bpo

TRINITY news, podcast & articles

No news, podcast & articles available for this BPO

TRINITY videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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