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Turn Key Receptionist

1.0/5 • Glassdoor rating

Overview

We are a Virtual Receptionist Service providing the most personable telephone answering and customer service by home grown receptionists who warm every caller to your business.

2017 marks the launch of our services following extensive development and testing of our customised software solutions to ensure that we provide the best Receptionist services possible.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

2011

Countries of fulfillment

-

Sectors

-

Contact information

02 8069 9111

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https://www.turnkeyreceptionist.com.au


About Turn Key Receptionist: Review and comparison

Turnkey Receptionist is a business process outsourcing (BPO) company based in Australia that offers telephone answering services to the Smeaton Grange, New South Wales region. In addition to receptionist services, the company also provides outbound call center services.

Turnkey Receptionist uses a proprietary AnswerPoint software system to provide various call-handling services. The company can help its clients with call transfers, email and SMS messaging, and appointments, among other things. 

Turn Key Receptionist Outsourcing

This company’s goal is to help its clients build their businesses. By providing service in a timely fashion, the firm helps ensure its clients’ customers are kept happy. In addition, the company works hard to make sure it creates a great first impression for its clients. They aim to help increase sales and improve the customer’s perception of the client.

Turn Key Receptionist’s BPO services and pricings

Turnkey Receptionist provides its clients with a virtual staff who can offer the following services:

  • Business Telephone Answering 
  • Virtual Receptionist Services 
  • Call Answering 
  • Call Transferring 
  • Customer Service 
  • Sales Conversion 
  • Answering Enquiries
  • Email
  • SMS
  • Voicemail

Turnkey Receptionist’s pricing

Turnkey Receptionist has three different plans available for its clients. Each plan offers free email messaging, free voicemail-to-email service, no setup fee, and an option to customize your plan for out-of-office hours. The pricing for those plans is as follows:

Lite $25 per month

  • Best for B2B clients or those who need additional receptionist assistance
  • Service hours from 9:00 am-5:00 pm during the week
  • 12 cents for SMS messages
  • Free email messaging
  • $2.10 for answered calls
  • 20 cents for call transfers 

Standard $45 per month

  • Their most popular package
  • Service hours from 6:00 am-9:00 pm every day
  • $2.10 for answered calls
  • 12 cents for SMS messages
  • 15 cents for mobile call transfers
  • 20 cents for landline call transfers 

Bookings $25 per month in addition to a regular plan

  • Ideal if you need online booking and scheduling assistance
  • Service hours and days vary per package
  • $1.26 for answered calls

Contact the firm directly to discuss individual pricing

How Turn Key Receptionist outshines its competition

Turnkey Receptionist prides itself on its efficient communication, attention to detail, and professionalism. The company pays each of its clients the same attention, no matter how big or small. In addition, it also ensures its staff is always fully trained to give clients the best experience possible.

Key executives

Turnkey Receptionist does not yet have any executive or staff information available online or on its website.

Turn Key Receptionist reviews and comparisons

Turnkey Receptionist has several positive reviews from past clients:

  • Pania Gregson states that this company has been the “most valuable business partner” her organization has done business with. She feels they genuinely understand what it takes to ensure that customer satisfaction is high.
  • Andrew Thornberry praises the firm for its professional staff and ability to work with his own complex demands.

When seeking comparisons for Turnkey Receptionist, look for BPOs that offer a variety of receptionist services. In addition, try to find companies that offer customizable plans that can suit your organization’s needs. 

 

Turn Key Receptionist’s contact information

Turn Key Receptionist’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Turn Key Receptionist news, podcast & articles

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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