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Uassist.Me

4.2/5 • Glassdoor rating

Overview

Uassist.ME has more than 13 years of experience providing outsourced business services (BPO) and virtual assistance to small and medium companies in the United States and around the world. With offices in Miami, FL and in San Salvador, El Salvador, its award-winning remote staff is college educated, fully bilingual (English/Spanish) and with backgrounds in business, marketing, customer service, finance, design and development, lead generation and sales.

Uassist.ME serves over 300 clients in the United States and around the world and its services stand out for being flexible, scalable and cost-effective.

What Uassist.Me offers its clients

Uassist.ME offers flexible, scalable and cost-effective services for fast-growing companies in the United States and around the world. Our remote staff is college-educated, multi-skilled and highly resourceful. We recruit, develop and retain staff through our unique, caring and employee centered culture.

How Uassist.Me outshines the competition

We do more than just outsourcing. A whole team is in charge of transitioning your workload: a quality team, a supervisor & service managers will constantly review performance for you.

We are a partner; we do care for our client's processes and our performance. Our culture revolves around the constant evolution of our clients and employees. Evolution by finding the best ways to exceed goals and boost our team's skills.

Looking forward to partnering up and growing with you.

Our services are bilingual (English and Spanish) and our main office is located in San Salvador, El Salvador located on Mountain Time and within a 2-hour flight away from major U.S. cities. Our services are ideal for small and medium U.S. companies looking to grow their business. It’s not offshoring, but ‘nearshoring’.

Uassist.Me company structure

We’re a BPO, medium sized company founded by Salvadorean entrepreneurs Alfredo Atanacio and Rodolfo Shildknecht, also members of YPO, YEC and AGLN fellows and the company is owned by members of a Board.

Sample highlight service offering of Uassist.Me

We are customizable! You can have a whole team that can take care of the processes of different areas of your company. For example, one salesperson, two customer service, and one bookkeeper. All of them are supervised by a team leader provided by us that will make sure that they meet their goals.

Headquarters

1688 Meridian Avenue, 6th and 7th Floor, 33139, Miami Beach, Florida

Public or Private

private

Seats or staff

250-499

Revenue

$1 mil. - $5 mil.

Industries
  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Healthcare
  • Legal
  • Real Estate

Details

Executive

Alfredo Atanacio, Co Founder

Year Founded

2009

Countries of fulfillment
  • El Salvador
Sectors
  • Admin Support
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

1 (888) 300-0906

https://www.uassistme.co


About Uassist.Me: Review and comparison

Uassist.me is in the business of making clients more productive. The firm’s Business Associates (or agents) speak English and Spanish and are well-trained in administrative and secretarial processes and other special skills depending on the business vertical.

Uassist.me’s staff perform top-quality customer service, project management, sales/lead generation, billing and collection, back office support, graphic design, and digital marketing duties. The company even assists with social media management.

Uassist.me is as a nearshore outsourcing company that boost the everyday processes of its clients’ businesses. Uassist.me hires virtual assistants who are college-educated and bilingual. The company screens hundreds of applicants and hand-picks the most qualified and efficient candidates. 

Uassist.Me Outsourcing

Uassist.me dedicates itself to five values: commitment, synergy, optimism, empathy, and proactiveness. The company offers clients the opportunity to cut costs by up to 77% a year. It also provides great flexibility with a wide staff selection of business associates with various skill sets to adapt to clients’ preferences and needs.

This business process outsourcing (BPO) provider also accommodates and facilitates its clients’ scalability. Clients can begin with one business associate, then increase the seats as their business grows.

Headquartered in Miami Beach, Florida, Uassist.me draws talent from El Salvador. The company refers to this practice not as “off-shoring” but “nearshoring,” recruiting from an area with time zone compatibility and U.S. dollar currency that is only a short two-hour flight from several major U.S. cities.

Uassist.Me’s BPO services and pricings

Uassist.me offers the following services:

  • Customer service
  • Sales / Appointment Setting
  • Back Office Processing
  • Marketing / Design
  • Tech Support
  • Billing Support / Bookkeeping
  • Virtual / Executive assistants
  • Project management

Uassist.me’s pricing

Uassist.ME offers hourly rates ranging from $11 to $15 for full-time positions or seats. They will first have a discovery call with you and provide you with a custom solution. Their variety of services guarantees that you will find the solution you need. 

How Uassist.Me outshines its competition

Uassist.me seeks to relieve several specific pain points of its clients’ companies. For clients struggling with reduced maneuverability, this BPO service provider offers scalability and flexibility in its services.

Uassist.me provides virtual staff with a wide range of skills for clients who find themselves saddled with an unadaptable workforce.

To save clients the time and expense of recruiting and training, this BPO firm fully trains its virtual assistants before sending them into the field.

Uassist.me also provides a cost-effective solution to the expensive prospect of staffing, reducing expense, time, and hassle for its clients’ companies.

Key executives

Alfredo Atanacio (Co-founder)

Alfredo Atanacio is a co-founder of Uassist.me and president of Colabora Holdings, an El Salvador group that focuses on developing businesses within the sharing economy. Atanacio has appeared in Inc. Magazine’s 30 Under 30 list and Inc. 5000.

Uassist.Me reviews and comparisons

Uassist.me receives high marks in client reviews for its virtual assistants’ efficiency, reliability, and positive attitudes.

Uassist.Me’s contact information

Uassist.Me’s main headquarters is located in:

1688 Meridian Avenue, 6th and 7th Floor, 33139, Miami Beach, Florida

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (888) 300-0906.

References

https://www.glassdoor.com/Overview/Working-at-Uassist-ME-EI_IE927364.11,21.htm

https://www.glassdoor.com/Overview/Working-at-Uassist-ME-EI_IE927364.11,21.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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