Overview
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private
1-49
$1 mil. - $5 mil.
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About Unicom Teleservices: Review and comparison
Unicom Teleservices was founded in 1990 to provide answering service solutions to their clients and do it as efficiently as possible. The firm develops efficient contact center solutions by posing questions that others would not consider, which allows them to challenge the existing methods.
The firm can do so because they seek out, and bring together excellent resources and ideas to help their clients stay focused on their objectives.
Their commitment to maintaining high standards ensures that they will always make every effort to keep this promise. They are always ready to work and are specialized in making custom solutions for each of their clients.
Unicom Teleservices Outsourcing
Unicom Teleservices is a 24-hour inbound and outbound contact center that has a team of skilled communication agents who can assist companies with operational functions, answering services, and processing. The employees are accurate, reliable, and capable of helping, whether the company needs sales help, scheduling, technical help, or customer service.
Their custom solutions adhere to the client’s norms and procedures, which reduces their business expenditures and allows them to concentrate on what matters most.
Unicom Teleservices’s BPO services and pricings
Unicom Teleservices is a top answering service provider that provides the following services:
- Telephone answering
- Property management help desk
- Call center help desks
- Virtual receptionist
- Answering service
- Medical answering service
- Location referral
- BPO services
- Training
- Operator services
- Recruitment
Unicom Teleservices provides these services to various industries such as the banking and insurance sector, the health sector, education, restaurants, e-commerce, logistics, and telecommunications.
Unicom Teleservices’ pricing
Unicom Teleservices does not provide standard packages or a set pricing plan for the services they offer. Instead, every client that wants to hire them will receive a custom quote, just like their customer services. The quote is free, and the amount the client will pay for the service depends on the services they need.
How Unicom Teleservices outshines its competition
Unicom Teleservices offers many efficient services, but here is how they outshine their competition:
- Call filtering services that allow for receiving only important calls.
- After-hours call support.
- Answering services 24/7.
- Efficient customer relation services.
- Adjust their techniques and methods to follow each business process.
- Customer support is available year-round.
- All services are custom.
Key executives
Patricia Fox (President)
Patricia builds great business relationships by understanding other people’s needs and trying to help them fulfill them.
She takes her responsibilities, which include strategic planning, strategic direction, management development, revenue generation, and revenue growth, very seriously. She has also helped the company gain traction in the answering service provision marketplace.
Unicom Teleservices reviews and comparisons
The firm has many positive reviews from both its clients and their employees. Here are a couple of comments left on their Indeed section.
“The staff from Unicom Teleservices was very helpful during our phone conversation. They were very pleasant and answered all my queries.”
Unicom Teleservices’s contact information
Unicom Teleservices’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 888-636-1222..
References
https://www.glassdoor.com/Overview/Working-at-Unicom-EI_IE621199.11,17.htm
https://www.crunchbase.com/organization/unicom-teleservices