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United Call Centers

3.2/5 • Glassdoor rating

Overview

United Call Centers (UCC) is one of the market-leading providers of outsourced customer service solutions. The main profile of its activity is multilingual customer support by phone, email, and chat, the automation of business processes, and the development of services based on artificial intelligence.

UCC was founded in 1999, operates in more than 50 languages and 40 countries and works with 700 employees worldwide. Its clients are companies that represent outstanding quality in their respective fields in the telecommunications, food-, energy-, health industry, e-commerce, and e-mobility. The basis of UCC’s success is the constant effort to provide its clients with an outstanding customer experience with the help of the most advanced technologies available.

Our mission is to provide every customer sustainable, global, and compliant call center services via multilingual native-speaking professionals worldwide, ensuring an exceptional customer experience.

Headquarters

Kis-Hunyad utca 9. 2nd floor, 3525, Miskolc

Public or Private

private

Seats or staff

500-999

Revenue

$10 mil. - $25 mil.

Industries
  • BPO
  • Consumer Services
  • Ecommerce
  • Energy
  • Entertainment
  • Food & Beverage
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Software Tech/IT
  • Telecoms

Details

Executive

Zsolt Máté Juhász, Chief Executive Officer

Year Founded

03/05/1999

Countries of fulfillment

-

Sectors
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
Contact information

+44 (20) 808 90904

[email protected]

https://unitedcallcenters.co.uk

United Call Centers’s contact information

United Call Centers’s main headquarters is located in:

Kis-Hunyad utca 9. 2nd floor, 3525, Miskolc

Further, you may virtually reach out the company through the following contact information:

Website https://unitedcallcenters.co.uk
LinkedIn https://www.linkedin.com/company/united-call-centers
Facebook https://www.facebook.com/unitedcallcenters/

In addition, you may email them at [email protected] or call +44 (20) 808 90904.

References

https://www.glassdoor.com/Overview/Working-at-United-Call-Centers-EI_IE3803663.11,30.htm

https://www.crunchbase.com/organization/united-call-centers

United Call Centers news, podcast & articles

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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